How to Perform a Factory Data Reset: Difference between revisions

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== Operate when terminal power off==
== Operate when terminal power off==
=== Q1 ===
=== Q1 ===
* Press the Power key and Scan key in the keyboard at the same time, last about 5s.
* Press the "Power" button and "Scan" button at the same time, last about 5s.
* After 20-30s, the recovery UI displayed.
* After 20-30s, the recovery UI displayed.
* Select factory reset(wipe D/C) to reset. Scan Key for select, Power key for confirm.
* In recovery menu, select "factory reset(wipe D/C) to reset". Please use "Scan" button to switch between the sub menus and use "Power" button to confirm.
* After reset success, select reboot system now, reboot the system.
* After reset success, select reboot system now.
[[File:Q1resetfactorydata.jpg|none|300px|left|caption]]
[[File:Q1resetfactorydata.jpg|none|300px|left|caption]]


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=== Q2/K2 ===
=== Q2/K2 ===
* Press Power key and Volume(+) at the same time.When the terminal start, release the Power key, keep press the Volume(+).
* Press "Power" button and "Volume(+)" button at the same time to reboot the terminal into recovery mode. Notes: when the terminal start, keep on pressing the "Volume(+)" is easy way.
* After 20-30s, the recovery UI displayed.
* After 20-30s, the recovery UI displayed.
* Select factory Wipe Data/factory reset to reset. Volume(-) for select, Power key for confirm.
* In recovery menu, select "factory Wipe Data/factory reset". Please use "Volume(-)" button to switch between sub menus and use "Power" key to confirm.
* After reset success, select reboot system now, reboot the system.
* After reset success, select reboot system now.
[[File:Q2resetfactorydata.png|none|300px|left|caption]]
[[File:Q2resetfactorydata.png|none|300px|left|caption]]

Revision as of 07:37, 10 May 2019

Operate after terminal power on

  • Go to system menu, Settings>Backup & reset>Factory data reset, after click, it will reset to factory setting and remove all the installed apps.

Operate when terminal power off

Q1

  • Press the "Power" button and "Scan" button at the same time, last about 5s.
  • After 20-30s, the recovery UI displayed.
  • In recovery menu, select "factory reset(wipe D/C) to reset". Please use "Scan" button to switch between the sub menus and use "Power" button to confirm.
  • After reset success, select reboot system now.
caption



Q2/K2

  • Press "Power" button and "Volume(+)" button at the same time to reboot the terminal into recovery mode. Notes: when the terminal start, keep on pressing the "Volume(+)" is easy way.
  • After 20-30s, the recovery UI displayed.
  • In recovery menu, select "factory Wipe Data/factory reset". Please use "Volume(-)" button to switch between sub menus and use "Power" key to confirm.
  • After reset success, select reboot system now.
caption