How to Retrieve Logs from Terminals: Difference between revisions

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== By TF card or USB flash drive ==
== Use TF card or USB flash drive ==
* Create a folder "/wizarpos/monitor/" in TF card or USB flash drive.
* Create a folder "/wizarpos/monitor/" in the TF card or USB flash drive.
* Plug the TF card directly to terminal or plug the USB flash drive by OTG2USB converter, then wait a while, all the system log will record in the TF card/USB flash driver with a beeping.
* Plug the TF card directly to terminal or plug the USB flash drive by OTG2USB converter, and wait a while. The system will copy the log to it, and beep after finishing.


== By TMS ==
== Use wizarView (TMS) ==
* Apply TMS account.
* Make sure the terminal is online.
* Login WizarView, if you already applied a WizarView account from wizarPOS.
* Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log".
* Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log".
* Please wait a moment, after upload success, please get the log by click the log icon button.
* Please wait a moment for log uploading. You can check and download the log by click the log icon button.

Revision as of 08:34, 10 May 2019

Use TF card or USB flash drive

  • Create a folder "/wizarpos/monitor/" in the TF card or USB flash drive.
  • Plug the TF card directly to terminal or plug the USB flash drive by OTG2USB converter, and wait a while. The system will copy the log to it, and beep after finishing.

Use wizarView (TMS)

  • Make sure the terminal is online.
  • Login WizarView, if you already applied a WizarView account from wizarPOS.
  • Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log".
  • Please wait a moment for log uploading. You can check and download the log by click the log icon button.