How to Recover a Terminal from Tamper Status: Difference between revisions

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Terminal can only be recovered from tamper state by terminal vendor. Others can not recover terminal by themselves.
Terminal can only be recovered from tamper state by terminal vendor. Others can not recover terminal by themselves.
# Tampered device generates a token in the TF card during booting process.
# Tampered device generates a token in the TF card during booting process.
# Please send the token to WizarPOS supporter (techsupport@wizarpos.com) and contact wizarPOS employee to apply the recover.
# Please send the token to WizarPOS supporter or techsupport@wizarpos.com, then contact wizarPOS supporter to apply the recover application.
# If the application is approved by wizarPOS, you will receive a sig file of that token. Please put the sig file in the same folder of the TF card and reboot terminal again..
# If the application is approved by wizarPOS, you will receive a sig file of that token. Please put the sig file in the same folder of the TF card and reboot terminal again..

Revision as of 08:58, 10 May 2019

Terminal can only be recovered from tamper state by terminal vendor. Others can not recover terminal by themselves.

  1. Tampered device generates a token in the TF card during booting process.
  2. Please send the token to WizarPOS supporter or techsupport@wizarpos.com, then contact wizarPOS supporter to apply the recover application.
  3. If the application is approved by wizarPOS, you will receive a sig file of that token. Please put the sig file in the same folder of the TF card and reboot terminal again..