How to Retrieve Logs from Terminals: Difference between revisions
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* Use the TF-card to plug in the terminal, or use the U-disk to plug in the terminal through the OTG2USB converter. The system will automatically copy the log to it and beep when it is finished. | * Use the TF-card to plug in the terminal, or use the U-disk to plug in the terminal through the OTG2USB converter. The system will automatically copy the log to it and beep when it is finished. | ||
== Use | == Use WizarView (TMS) == | ||
* Make sure the terminal is online. | * Make sure the terminal is online. | ||
* Login WizarView, if you already applied a WizarView account from wizarPOS. | * Login WizarView, if you already applied a WizarView account from wizarPOS. | ||
* Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log". | * Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log". | ||
* Please wait a moment for log uploading. You can check and download the log by click the log icon button. | * Please wait a moment for log uploading. You can check and download the log by click the log icon button. | ||
Revision as of 04:00, 18 March 2020
Use TF-card or U-disk
- Create the "/wizarpos/monitor/" folder in the TF-card or U-disk.
- Use the TF-card to plug in the terminal, or use the U-disk to plug in the terminal through the OTG2USB converter. The system will automatically copy the log to it and beep when it is finished.
Use WizarView (TMS)
- Make sure the terminal is online.
- Login WizarView, if you already applied a WizarView account from wizarPOS.
- Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log".
- Please wait a moment for log uploading. You can check and download the log by click the log icon button.