How to Verify the Terminal's Printer Status: Difference between revisions
(Created page with "* Make sure the paper roll conform to paper roll standard: ** Paper width: 57.5+/-0.5mm ** Outer diameter *** Q1: 30mm *** POS1V2: 40mm *** Q2: 40mm *** Q1V2: 30mm * Make sure...") |
m (Jeff moved page How to check printer problem to How to check the printer on the terminal) |
(No difference)
| |
Revision as of 10:24, 20 March 2020
- Make sure the paper roll conform to paper roll standard:
- Paper width: 57.5+/-0.5mm
- Outer diameter
- Q1: 30mm
- POS1V2: 40mm
- Q2: 40mm
- Q1V2: 30mm
- Make sure the paper roll insert correct, here is a picture in Q2：
- Test using Merchant Self Test
Click Settings>About POS>POS Configuration>Merchant Self Test>Printer, when success, it will print a receipt.
- Still can not work, send log to the person you contact.