How to Update Firmware for WizarPOS Devices: Difference between revisions

From wizarPOS
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== Use WizarView==
== Use WizarView==
This can help customer update firmware remotely. Please contact wizarPOS to help you updating firmware from wizarView. Please keep your terminal online. The firmware package is very large, so it's better to use WIFI.
This can help customer update firmware remotely.  
 
Please contact wizarPOS to help you updating firmware from wizarView.
# Write mail, includes new firmware version to update, serial numbers of terminals
# Send mail to techsupport@wizarpos.com
 
After WizarPOS receive the mail, will config the firmware patch in server. Reply the mail.
 
After the terminal is online, it will download the firmware patch, and update it. Please open WIFI to do the updating.


== Use Application Interface ==
== Use Application Interface ==
WizarPOS have defined an AIDL interface to help the third party application updating system firmware. Please look at the attachment doc and get [[ftp://sdkuser:wizsdkar@ftp.wizarpos.com/SystemUpdateTest.zip the demo]]. But the firmware system package must get from wizarPOS.  
WizarPOS have defined an AIDL interface to help the third party application updating system firmware. Please look at the attachment doc and get [[ftp://sdkuser:wizsdkar@ftp.wizarpos.com/SystemUpdateTest.zip the demo]]. But the firmware system package must get from wizarPOS.  
[[ftp://sdkuser:wizsdkar@ftp.wizarpos.com/UpdateSystemDescription_1.1.docx Document]].
[[ftp://sdkuser:wizsdkar@ftp.wizarpos.com/UpdateSystemDescription_1.1.docx Document]].

Revision as of 08:15, 22 June 2020

Use TF-card (Terminal power off operation)

  • After the firmware package is decompressed, copy the wizarpos folder to the root directory of a 4G to 16g TF-Card in FAT32 format. Please confirm that the folder structure in your TF-card is as shown in the figure below, and the letters of the folder name should be lowercase.
caption


  • WizarHand Q1 operation steps: turn off the power supply; turn on the back of the terminal and remove the battery; install the TF-card as follows:
caption


  • WizarHand Q2 operation steps: turn off the power supply; turn on the back of the terminal and remove the battery; install the TF-card as follows:
caption


  • Turn on the terminal power, and the terminal will update automatically.
  • After the update process is completed, the terminal will restart automatically.
  • Please enter Settings>About POS, and check the Build number and Kernel version, they should be the new version number.

Using U-disk

This feature requires the system application PosSysAssistant version is 2.11.22, old version can not update correctly:

  • Create the folder "\cloudpos\image\" in the U-disk and copy the firmware zip package xxx.zip obtained from wizarPOS to this folder.
  • Insert the U-disk into the terminal through the OTG-USB host converter, a message window will pop up, and select the firmware to be installed. The default setting is selected
  • When you click OK, the new firmware is copied to internal storage. After processing, a success window will pop up. Please restart the terminal and the terminal will update to the new firmware.
  • Please enter Settings>About POS, and check the Build number and Kernel version, they should be the new version number.

Use TF-Card (Terminal power on operation)

The operation steps are the same as those of the U-disk above. By the way, you can't use this method in wizarhand Q1, because you need to remove the battery in Q1 to plug in the TF-card.

Use WizarView

This can help customer update firmware remotely.

Please contact wizarPOS to help you updating firmware from wizarView.

  1. Write mail, includes new firmware version to update, serial numbers of terminals
  2. Send mail to techsupport@wizarpos.com

After WizarPOS receive the mail, will config the firmware patch in server. Reply the mail.

After the terminal is online, it will download the firmware patch, and update it. Please open WIFI to do the updating.

Use Application Interface

WizarPOS have defined an AIDL interface to help the third party application updating system firmware. Please look at the attachment doc and get [the demo]. But the firmware system package must get from wizarPOS. [Document].