How to Understand Error Codes of TMS and the Agent: Difference between revisions

From wizarPOS
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| L_IA_10(-103)|| Did not find any certificates in the .apk. INSTALL_PARSE_FAILED_NO_CERTIFICATES = -103.
| L_IA_10(-103)|| Did not find any certificates in the .apk. INSTALL_PARSE_FAILED_NO_CERTIFICATES = -103.
Sign the apk with wrong signature format, e.g. Q2 does not support signature format v2.
Maybe developer sign the apk with wrong signature format, e.g. Q2 does not support signature format v2.
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| L_IA_10(-104) ||Inconsistent certificates on the files in the .apk.  INSTALL_PARSE_FAILED_INCONSISTENT_CERTIFICATES = -104.
| L_IA_10(-104) ||Inconsistent certificates on the files in the .apk.  INSTALL_PARSE_FAILED_INCONSISTENT_CERTIFICATES = -104.

Revision as of 04:36, 19 November 2020

Error Format

[L/LS/S]-[module code]-[error code], For example: L_01_28

  • L: General error from terminal.
  • LS: Network error from terminal.
  • S: General error from WizarView server.

Module code

  • 01: Adapt agent parameter
  • 02: Adapt device parameter
  • 03: Adapt network parameter
  • 04: Reset administrator password
  • 05: Uninstall app from terminal
  • 06: Update app
  • 07: Update communication key
  • 08: Upload app status
  • 09: Upload app parameter status
  • 10: Upload system event
  • 11: Upload app which terminal has installed
  • 12: Upload log
  • 13: Terminal register
  • 14: Upload error log when turn on terminal
  • 15: Update firmware patch
  • 16: Update Unionpay key
  • 17: Upload app info
  • A: Administrator login
  • B: Administrator logout
  • C: Task when turn on terminal
  • D: Modify Administrator password
  • DT: Download App/firmware/parameter file
  • E: Mount SD Card
  • F: Collect system event
  • G: Tip message of install firmware
  • H: Install app
  • I: Install parameter file
  • J: Install firmware

Error code

For L

  • 0: Network error
  • 999: Unknown error
  • 10: Install app error
  • 11: Uninstall app error
  • 12: Install parameter error
  • 13: Install firmware error
  • 14: Register address can not access
  • 15: Input register address is same with the default register address
  • 16: Communication key message parsing error
  • 17: Can not identify the message from WizarView
  • 18: Verify signature fail by certificate
  • 19: Verify signature fail by communication key
  • 20: HSM error, generate CSR fail
  • 21: HSM error, encrypt data fail
  • 22: Terminal has registered
  • 23: File I/O error
  • 24: Download app error
  • 25: Operation running
  • 26: File is not exist
  • 27: Can not find the app
  • 28: Return fail when call interface
  • 29: The interface is not exist
  • 30: Verify administrator password fail
  • 31: Can not identify file format
  • 32: Can not parse command from WizarView
  • 33: Illegal message from WizarView
  • 34: Customer serial number is null
  • 35: Firmware has existed
  • 36: Download module are working
  • 37: Terminal does not register
  • 38: System event monitor initialize fail
  • 39: Public certificate lost from HSM
  • 40: Encrypt fail from HSM
  • 41: HSM does not initialize
  • 42: SN is not exist
  • 43: Mount SD card fail
  • 44: Terminal initialize fail
  • 45: Have not connected network
  • 46: Download fail, unknown reason
  • 47: Download fail, please check from terminal
  • 48: Can not connect to WizarView
  • 49: Terminal is initializing
  • 50: No permission
  • -888: Parameter error

For S

  • 0: WizarView server has unknown error
  • 1: Operation success
  • 2: SN is null
  • 3: Illegal CSR
  • 4: XMPP login password is null
  • 5: Certificate lost from WizarView server
  • 6: Key of certificate is changed
  • 7: Terminal is not exist
  • 8: No certificate in the terminal
  • 709: Verify signature fail by certificate
  • 710: Verify signature fail by communication key
  • 11: Add open fire user fail
  • 12: No definition for register rule
  • 13: No matched register rule
  • 14: Generate certificate fail
  • 15: PINPAD certificate key changed
  • 16: PINPAD certificate lost
  • 17: Communication key lost, require new key
  • 18: No definition of signature type
  • 19: Invalid signature
  • 20: Transaction type can not support
  • 21: Quick upgrade channel: model type lost
  • 22: Quick upgrade channel: agent config file lost
  • 23: Quick upgrade channel: agent file lost
  • 24: Quick upgrade channel: version code is older than terminal
  • 25: Config app parameter for terminal
  • 26: Communication protocol can not support
  • 27: No SN
  • 30: Don't need update patch
  • 48: Patch exist

For LS

  • 400: Bad request
  • 403: Forbidden
  • 404: Not found the resource
  • 500: Internal server error
  • 503: Bad gateway
  • 504: Gateway timeout

Common error codes

Error Message Description
999 The terminal failed to register due to unknown reasons, please click Update Now.
L_12_33 Server message is illegal
L_13_06 Terminal certificate conflict
L_13_20 CSR failed to generate
L_IA_10(-2) the package archive file is invalid.

INSTALL_FAILED_INVALID_APK = -2.

L_IA_10(-7) Installed package has a different signature than the new package. INSTALL_FAILED_UPDATE_INCOMPATIBLE = -7.
L_IA_10(-9) The new package uses a shared library that is not available. INSTALL_FAILED_MISSING_SHARED_LIBRARY = -9.
L_IA_10(-103) Did not find any certificates in the .apk. INSTALL_PARSE_FAILED_NO_CERTIFICATES = -103.

Maybe developer sign the apk with wrong signature format, e.g. Q2 does not support signature format v2.

L_IA_10(-104) Inconsistent certificates on the files in the .apk. INSTALL_PARSE_FAILED_INCONSISTENT_CERTIFICATES = -104.
L_IA_10(-13) Can't install because provider name is already used by other apk. INSTALL_FAILED_CONFLICTING_PROVIDER= -13.
LS_13_0 WizarView server has unknown error
L_DT_47 Download error
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