How to Perform a Factory Data Reset: Difference between revisions

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=== Warning: ===
* '''Data Loss:''' This operation will erase all apps and data on your terminal.
== Reset Procedure When Terminal is Powered On ==
# '''Accessing Reset Menu:'''
#* Navigate to 'Settings' > 'Backup & reset' > 'Factory data reset'.
# '''Initiating Reset:'''
#* After clicking 'Factory data reset', the terminal will reset to factory settings and remove all installed apps.
== Reset Procedure When Terminal is Powered Off ==
=== For Q1 Model ===
# '''Entering Recovery Mode:'''
#* Press and hold the 'Power' button and 'Scan' button simultaneously for about 5 seconds.
# '''Recovery UI:'''
#* Wait for 20-30 seconds for the recovery UI to display.
# '''Performing Factory Reset:'''
#* In the recovery menu, select 'factory reset (wipe D/C)'.
#* Use the 'Scan' button to navigate and the 'Power' button to confirm.
# '''Reboot System:'''
#* After a successful reset, select 'reboot system now'.
:: [[File:Q1resetfactorydata.jpg|none|300px|left|caption]]


<big>'''Warning: This operation will remove all the apps and data in your terminal.'''
=== For Q2/K2 Models ===
</big>
# '''Entering Recovery Mode:'''
 
#* Press the 'Power' button and 'Volume(+)' button simultaneously to boot into recovery mode. Keep pressing 'Volume(+)' during startup.
== Operate after terminal power on==
# '''Recovery UI:'''
* Go to system menu, Settings>Backup & reset>Factory data reset, after click, it will reset to factory setting and remove all the installed apps.
#* Wait for 20-30 seconds for the recovery UI to display.
 
# '''Performing Factory Reset:'''
== Operate when terminal power off==
#* In the recovery menu, select 'Wipe Data/factory reset'.
=== Q1 ===
#* Use 'Volume(-)' to navigate and the 'Power' key to confirm.
* Press the "Power" button and "Scan" button at the same time, last about 5s.
# '''Reboot System:'''
* After 20-30s, the recovery UI displayed.
#* After a successful reset, select 'reboot system now'.
* In recovery menu, select "factory reset(wipe D/C) to reset". Please use "Scan" button to switch between the sub menus and use "Power" button to confirm.
:: [[File:Q2resetfactorydata.png|none|300px|left|caption]]
* After reset success, select reboot system now.
[[File:Q1resetfactorydata.jpg|none|300px|left|caption]]
 
 
 
 
=== Q2/K2 ===
* Press "Power" button and "Volume(+)" button at the same time to reboot the terminal into recovery mode. Notes: when the terminal start, keep on pressing the "Volume(+)" is easy way.
* After 20-30s, the recovery UI displayed.
* In recovery menu, select "factory Wipe Data/factory reset". Please use "Volume(-)" button to switch between sub menus and use "Power" key to confirm.
* After reset success, select reboot system now.
[[File:Q2resetfactorydata.png|none|300px|left|caption]]

Revision as of 23:05, 28 December 2023

Warning:

  • Data Loss: This operation will erase all apps and data on your terminal.

Reset Procedure When Terminal is Powered On

  1. Accessing Reset Menu:
    • Navigate to 'Settings' > 'Backup & reset' > 'Factory data reset'.
  2. Initiating Reset:
    • After clicking 'Factory data reset', the terminal will reset to factory settings and remove all installed apps.

Reset Procedure When Terminal is Powered Off

For Q1 Model

  1. Entering Recovery Mode:
    • Press and hold the 'Power' button and 'Scan' button simultaneously for about 5 seconds.
  2. Recovery UI:
    • Wait for 20-30 seconds for the recovery UI to display.
  3. Performing Factory Reset:
    • In the recovery menu, select 'factory reset (wipe D/C)'.
    • Use the 'Scan' button to navigate and the 'Power' button to confirm.
  4. Reboot System:
    • After a successful reset, select 'reboot system now'.
caption

For Q2/K2 Models

  1. Entering Recovery Mode:
    • Press the 'Power' button and 'Volume(+)' button simultaneously to boot into recovery mode. Keep pressing 'Volume(+)' during startup.
  2. Recovery UI:
    • Wait for 20-30 seconds for the recovery UI to display.
  3. Performing Factory Reset:
    • In the recovery menu, select 'Wipe Data/factory reset'.
    • Use 'Volume(-)' to navigate and the 'Power' key to confirm.
  4. Reboot System:
    • After a successful reset, select 'reboot system now'.
caption