How to Troubleshoot: Update Key Failed, Import TMK -74496 Error: Difference between revisions
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* | If you encounter the error "Update key failed, import TMK: -74496" while importing a TMK (Terminal Master Key) in the key loader, follow these steps to diagnose and resolve the issue: | ||
* | == Check Key Length == | ||
[[File:Delivertype.png|frameless | * Verify that the length of the TMK is correct. The TMK length must match the required specifications for your system. Using a key of incorrect length can lead to this error. | ||
== Check Delivery Type == | |||
* Confirm that the delivery type or method for the TMK is appropriate. The delivery method should align with the security protocols and standards of your system. | |||
[[File:Delivertype.png|frameless|thumb|caption]] | |||
== Note == | |||
* The error code -74496 might indicate specific issues related to key format, encryption standards, or system compatibility. It's crucial to approach the troubleshooting systematically, checking each potential cause one by one. | |||
* If the issue persists, reach out to the technical support team for your key loader or the provider of the TMK for further assistance. |
Revision as of 17:07, 14 January 2024
If you encounter the error "Update key failed, import TMK: -74496" while importing a TMK (Terminal Master Key) in the key loader, follow these steps to diagnose and resolve the issue:
Check Key Length
- Verify that the length of the TMK is correct. The TMK length must match the required specifications for your system. Using a key of incorrect length can lead to this error.
Check Delivery Type
- Confirm that the delivery type or method for the TMK is appropriate. The delivery method should align with the security protocols and standards of your system.
Note
- The error code -74496 might indicate specific issues related to key format, encryption standards, or system compatibility. It's crucial to approach the troubleshooting systematically, checking each potential cause one by one.
- If the issue persists, reach out to the technical support team for your key loader or the provider of the TMK for further assistance.