How to Troubleshoot SIM Card Signal Issues on a Terminal: Difference between revisions

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-When you insert a SIM card into your terminal, the response on the lock screen can help diagnose any signal issues. Here are steps to troubleshoot common signal problems:
+{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/sim-ethenet-wifi/troubleshoot-terminal-sim-signal}}
-== Scenario 1: "No SIM Card - Emergency Calls Only" Message ==
-* '''Verify SIM Card Insertion:''' If the lock screen displays "No SIM card - Emergency calls only," first ensure that the SIM card is inserted correctly.
-[[File:300px-Simcardplaceq2-1.png|frameless|thumb|caption]]
-* '''Restart the Terminal:''' After correctly inserting the SIM card, restart your terminal. Note that the SIM card slot on the Q2 model does not support hot-plugging (inserting the SIM card while the terminal is powered on).
-== Scenario 2: Blank or Forbidden Signal Icon ==
-* '''Check Signal Icon:''' If the lock screen shows a blank signal or a forbidden signal icon (as illustrated below), the issue may be related to network settings.
-[[File:Nosignal.png|frameless|thumb|caption]]
-* '''Adjust Network Settings:'''
-** Go to 'Settings' > 'More' > 'Cellular Networks'.
-** Select 'Preferred Network Type'.
-** Ensure the network type is correctly set according to your SIM card's capabilities and network provider requirements.