How to Resolve SIM Card Network Issues on a Terminal: Difference between revisions

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When the SIM card is inserted, the signal is displayed on the status bar.
{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/sim-ethenet-wifi/resolve-sim-network-issues}}
* If there is no data flow with up and down arrows
** Check whether Mobile data turns on. From Settings>Data usage>Mobile data.
** Check whether the SIM card can be used.
** Check APN Setting, From Settings>Cellular networks>Access Point Names, add or select an APN.
* If the application has problems connecting to the server
** Click Settings>About POS>POS Configuration>Merchant Self Test>Advance>PingTool, ping some well-known website, if success, the network is good, if fail, still need to check is there any settings not correct.
* If the signal is weak, please use the same SIM card to test whether it is caused by the signal.

Latest revision as of 09:07, 7 April 2024

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