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| == Error Format ==
| | {{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/tms-wizarview/understand-agent-error-codes}} |
| [L/LS/S]-[module code]-[error code], For example:
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| L_01_28
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| * L: General error from terminal.
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| * LS: Network error from terminal.
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| * S: General error from WizarView server.
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| == Module code ==
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| * 01: Adapt agent parameter
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| * 02: Adapt device parameter
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| * 03: Adapt network parameter
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| * 04: Reset administrator password
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| * 05: Uninstall app from terminal
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| * 06: Update app
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| * 07: Update communication key
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| * 08: Upload app status
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| * 09: Upload app parameter status
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| * 10: Upload system event
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| * 11: Upload app which terminal has installed
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| * 12: Upload log
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| * 13: Terminal register
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| * 14: Upload error log when turn on terminal
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| * 15: Update firmware patch
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| * 16: Update Unionpay key
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| * 17: Upload app info
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| * A: Administrator login
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| * B: Administrator logout
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| * C: Task when turn on terminal
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| * D: Modify Administrator password
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| * DT: Download App/firmware/parameter file
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| * E: Mount SD Card
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| * F: Collect system event
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| * G: Tip message of install firmware
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| * H: Install app
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| * I: Install parameter file
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| * J: Install firmware
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| == Error code ==
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| === For L ===
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| * 0: Network error
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| * 999: Unknown error
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| * 10: Install app error
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| * 11: Uninstall app error
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| * 12: Install parameter error
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| * 13: Install firmware error
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| * 14: Register address can not access
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| * 15: Input register address is same with the default register address
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| * 16: Communication key message parsing error
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| * 17: Can not identify the message from WizarView
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| * 18: Verify signature fail by certificate
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| * 19: Verify signature fail by communication key
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| * 20: HSM error, generate CSR fail
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| * 21: HSM error, encrypt data fail
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| * 22: Terminal has registered
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| * 23: File I/O error
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| * 24: Download app error
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| * 25: Operation running
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| * 26: File is not exist
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| * 27: Can not find the app
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| * 28: Return fail when call interface
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| * 29: The interface is not exist
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| * 30: Verify administrator password fail
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| * 31: Can not identify file format
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| * 32: Can not parse command from WizarView
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| * 33: Illegal message from WizarView
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| * 34: Customer serial number is null
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| * 35: Firmware has existed
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| * 36: Download module are working
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| * 37: Terminal does not register
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| * 38: System event monitor initialize fail
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| * 39: Public certificate lost from HSM
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| * 40: Encrypt fail from HSM
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| * 41: HSM does not initialize
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| * 42: SN is not exist
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| * 43: Mount SD card fail
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| * 44: Terminal initialize fail
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| * 45: Have not connected network
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| * 46: Download fail, unknown reason
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| * 47: Download fail, please check from terminal
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| * 48: Can not connect to WizarView
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| * 49: Terminal is initializing
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| * 50: No permission
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| * -888: Parameter error
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| === For S ===
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| * 0: WizarView server has unknown error
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| * 1: Operation success
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| * 2: SN is null
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| * 3: Illegal CSR
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| * 4: XMPP login password is null
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| * 5: Certificate lost from WizarView server
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| * 6: Key of certificate is changed
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| * 7: Terminal is not exist
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| * 8: No certificate in the terminal
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| * 709: Verify signature fail by certificate
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| * 710: Verify signature fail by communication key
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| * 11: Add open fire user fail
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| * 12: No definition for register rule
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| * 13: No matched register rule
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| * 14: Generate certificate fail
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| * 15: PINPAD certificate key changed
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| * 16: PINPAD certificate lost
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| * 17: Communication key lost, require new key
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| * 18: No definition of signature type
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| * 19: Invalid signature
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| * 20: Transaction type can not support
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| * 21: Quick upgrade channel: model type lost
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| * 22: Quick upgrade channel: agent config file lost
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| * 23: Quick upgrade channel: agent file lost
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| * 24: Quick upgrade channel: version code is older than terminal
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| * 25: Config app parameter for terminal
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| * 26: Communication protocol can not support
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| * 27: No SN
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| * 30: Don't need update patch
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| * 48: Patch exist
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| === For LS ===
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| * 400: Bad request
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| * 403: Forbidden
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| * 404: Not found the resource
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| * 500: Internal server error
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| * 503: Bad gateway
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| * 504: Gateway timeout
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| == Common error codes ==
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| {| class="wikitable"
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| |-
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| ! Error Message !! Description
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| |-
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| | 999 || The terminal failed to register due to unknown reasons, please click Update Now.
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| |-
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| | L_12_33 || Server message is illegal
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| |-
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| | L_13_06 || Terminal certificate conflict
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| |-
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| | L_13_20 ||CSR failed to generate
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| |-
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| | L_IA_10(-2) || the package archive file is invalid.
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| INSTALL_FAILED_INVALID_APK = -2.
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| |-
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| | L_IA_10(-7) || Installed package has a different signature than the new package. INSTALL_FAILED_UPDATE_INCOMPATIBLE = -7.
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| |-
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| | L_IA_10(-9) || The new package uses a shared library that is not available. INSTALL_FAILED_MISSING_SHARED_LIBRARY = -9.
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| |-
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| | L_IA_10(-103)|| Did not find any certificates in the .apk. INSTALL_PARSE_FAILED_NO_CERTIFICATES = -103.
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| Maybe developer sign the apk with wrong signature format, e.g. Q2 does not support signature format v2.
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| |-
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| | L_IA_10(-104) ||Inconsistent certificates on the files in the .apk. INSTALL_PARSE_FAILED_INCONSISTENT_CERTIFICATES = -104.
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| |-
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| | L_IA_10(-13) ||Can't install because provider name is already used by other apk. INSTALL_FAILED_CONFLICTING_PROVIDER= -13.
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| |-
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| | L_IA_12(27) ||Apk is not installed according to the package name. PACKAGE_OR_APPINFO_NOT_FOUND = 27.
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| |-
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| | LS_13_0 ||WizarView server has unknown error
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| |-
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| | L_DT_47 ||Download error
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| |}
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