How to Recover a Terminal from Tamper Status: Difference between revisions

Latest revision as of 00:25, 14 April 2024

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https://smartpossdk.gitbook.io/cloudpossdk/faq/hardware-repair/recover-a-tampered-terminal

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-Terminal can only be recovered from tamper status by terminal vendor. Others can not recover terminal by themselves.
+{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/hardware-repair/recover-a-tampered-terminal}}
-# Tampered device generates a token in the TF card during booting process.
-# Please get and send the token file to WizarPOS by mail. '''Mail information:''' '''Title: Device recovery from temper status. Mailto: techsupport@wizarpos.com; Sales person from WizarPOS. Attachment: token file.'''
-# After we received the application mail and approved, we will reply and attach the signature file of that token.
-# Please put the .sig file to the same folder of the TF card and reboot terminal again. Please notice, that token file should exist in the same folder.