How to Recover a Terminal from Tamper Status: Difference between revisions

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Tag: Manual revert
 
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<big>Terminal can only be recovered from tamper status by terminal vendor. Others can not recover terminal by themselves.
{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/hardware-repair/recover-a-tampered-terminal}}
# Tampered device generates a token in the TF card during booting process.
# Please get and send the token file to WizarPOS by mail.
 
'''''Mail information:'''
 
'''Title''': Device recovery from temper status.  
 
'''Mailto''': techsupport@wizarpos.com; and CC to the WizarPOS sales staff.
 
'''Please choose tamper reason''': 1. Tampered when received the device from WizarPOS; 2. Tampered when repair; 3 Tampered after fall down/drop
 
'''Attachment''': token file.'''''
# After we received the application mail and approved, we will reply and attach the signature file of that token.
# Please put the .sig file to the same folder of the TF card and reboot terminal again. Please notice, that token file should exist in the same folder.</big>

Latest revision as of 00:25, 14 April 2024

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