How to Troubleshoot: Update Key Failed, Import TMK -74496 Error: Difference between revisions

Revision as of 17:07, 14 January 2024

If you encounter the error "Update key failed, import TMK: -74496" while importing a TMK (Terminal Master Key) in the key loader, follow these steps to diagnose and resolve the issue:

Check Key Length

Verify that the length of the TMK is correct. The TMK length must match the required specifications for your system. Using a key of incorrect length can lead to this error.

Check Delivery Type

Confirm that the delivery type or method for the TMK is appropriate. The delivery method should align with the security protocols and standards of your system.

Note

The error code -74496 might indicate specific issues related to key format, encryption standards, or system compatibility. It's crucial to approach the troubleshooting systematically, checking each potential cause one by one.
If the issue persists, reach out to the technical support team for your key loader or the provider of the TMK for further assistance.

@@ Line 1: / Line 1: @@
-* check the key length
+If you encounter the error "Update key failed, import TMK: -74496" while importing a TMK (Terminal Master Key) in the key loader, follow these steps to diagnose and resolve the issue:
-* check the deliver type
+== Check Key Length ==
-[[File:Delivertype.png|frameless|left|thumb|caption]]
+* Verify that the length of the TMK is correct. The TMK length must match the required specifications for your system. Using a key of incorrect length can lead to this error.
+== Check Delivery Type ==
+* Confirm that the delivery type or method for the TMK is appropriate. The delivery method should align with the security protocols and standards of your system.
+[[File:Delivertype.png|frameless|thumb|caption]]
+== Note ==
+* The error code -74496 might indicate specific issues related to key format, encryption standards, or system compatibility. It's crucial to approach the troubleshooting systematically, checking each potential cause one by one.
+* If the issue persists, reach out to the technical support team for your key loader or the provider of the TMK for further assistance.