How to Retrieve Logs from Terminals: Difference between revisions
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== Use WizarView (TMS) == | == Use WizarView (TMS) == | ||
* Make sure the terminal is online. | * Make sure the terminal is online. | ||
* | * If you have applied for a WizarView account from wizarPOS, log in to WizarView. | ||
* Click menu Monitor>Terminal Monitor, select the terminal, click | * Click the menu "Monitor>Terminal Monitor", select the terminal, and click the "Upload log" button. | ||
* Please wait | * Please wait for the log to be uploaded. You can check and download the log by clicking the log icon button. | ||
Revision as of 08:28, 18 March 2020
Use TF-card or U-disk
- Create the "/wizarpos/monitor/" folder in the TF-card or U-disk.
- Use the TF-card to plug in the terminal, or use the U-disk to plug in the terminal through the OTG2USB converter. The system will automatically copy the log to it and beep when it is finished.
Use WizarView (TMS)
- Make sure the terminal is online.
- If you have applied for a WizarView account from wizarPOS, log in to WizarView.
- Click the menu "Monitor>Terminal Monitor", select the terminal, and click the "Upload log" button.
- Please wait for the log to be uploaded. You can check and download the log by clicking the log icon button.