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| === Warning: ===
| | {{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/settings-menu/perform-factory-data-reset}} |
| * '''Data Loss:''' This operation will erase all apps and data on your terminal.
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| == Reset Procedure When Terminal is Powered On ==
| |
| # '''Accessing Reset Menu:'''
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| #* Navigate to 'Settings' > 'Backup & reset' > 'Factory data reset'.
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| # '''Initiating Reset:'''
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| #* After clicking 'Factory data reset', the terminal will reset to factory settings and remove all installed apps.
| |
| == Reset Procedure When Terminal is Powered Off ==
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| === For Q1 Model ===
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| # '''Entering Recovery Mode:'''
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| #* Press and hold the 'Power' button and 'Scan' button simultaneously for about 5 seconds.
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| # '''Recovery UI:'''
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| #* Wait for 20-30 seconds for the recovery UI to display.
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| # '''Performing Factory Reset:'''
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| #* In the recovery menu, select 'factory reset (wipe D/C)'.
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| #* Use the 'Scan' button to navigate and the 'Power' button to confirm.
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| # '''Reboot System:'''
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| #* After a successful reset, select 'reboot system now'.
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| :: [[File:Q1resetfactorydata.jpg|none|300px|left|caption]]
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| | |
| === For Q2/K2 Models ===
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| # '''Entering Recovery Mode:'''
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| #* Press the 'Power' button and 'Volume(+)' button simultaneously to boot into recovery mode. Keep pressing 'Volume(+)' during startup.
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| # '''Recovery UI:'''
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| #* Wait for 20-30 seconds for the recovery UI to display.
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| # '''Performing Factory Reset:'''
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| #* In the recovery menu, select 'Wipe Data/factory reset'.
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| #* Use 'Volume(-)' to navigate and the 'Power' key to confirm.
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| # '''Reboot System:'''
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| #* After a successful reset, select 'reboot system now'.
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| :: [[File:Q2resetfactorydata.png|none|300px|left|caption]]
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| | |
| === For Q2 Android 12 Double USB Models ===
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| # '''Entering Fastboot Mode:'''
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| #* Press the 'Power' button and 'Volume(-)' button simultaneously to boot into fastboot mode. Keep pressing 'Volume(-)' during startup.
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| # '''Fastboot UI:'''
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| #* Press Volume(-)' button, wait the recovery UI to display, confirm the recovery mode is selected.
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| #* Press Power' button, enter to recovery mode.
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| # '''Performing Factory Reset:'''
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| #* In the recovery menu, select 'Wipe Data/factory reset'.
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| #* Use 'Volume(-)' to navigate and the 'Power' key to confirm.
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| # '''Reboot System:'''
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| #* After a successful reset, select 'reboot system now'.
| |
