How to Retrieve Logs from Terminals

From wizarPOS
Revision as of 08:34, 10 May 2019 by Hans (talk | contribs)

Use TF card or USB flash drive

  • Create a folder "/wizarpos/monitor/" in the TF card or USB flash drive.
  • Plug the TF card directly to terminal or plug the USB flash drive by OTG2USB converter, and wait a while. The system will copy the log to it, and beep after finishing.

Use wizarView (TMS)

  • Make sure the terminal is online.
  • Login WizarView, if you already applied a WizarView account from wizarPOS.
  • Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log".
  • Please wait a moment for log uploading. You can check and download the log by click the log icon button.
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