How to Remotely Update Firmware

Updating firmware remotely for terminals can be accomplished in three different ways. Each method has its own advantages and considerations.

Update with Full Firmware Package

• Description: This involves downloading the entire firmware package from the vendor. Example file name: '2023xxxx-Q3A7-wizarpos-TF-Sxxxx-mid-user-nosplash.zip'.
• Considerations:
  • The full package is usually large, around 500MB, so a stable Wi-Fi or Ethernet connection is recommended for the update.
  • Ensure sufficient internal storage on the terminal, as lack of space could lead to update failure.
  • This method is less recommended due to its size and the potential for storage issues.
• Procedure: Obtain the package from the vendor and configure it in WizarView as an Application with the type ‘firmware’. Do not unzip the file before configuration.

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  Create application of firmware type

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  Choose the firmware application

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  Firmware version list

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  Firmware upload

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  Configure the firmware to terminals or groups

Update with Specific Firmware Patch Package

• Description: A firmware patch is a smaller update tailored to a specific old firmware version of the terminal.
• Considerations:
  • The patch is typically less than 100MB.
  • Be cautious to match the patch package with the correct old firmware version to avoid errors.
• Procedure: Obtain the specific firmware patch package from the vendor and configure it in WizarView as an Application with the type ‘firmware’.

Update with Auto-Generate Patch Package

• Description: An advanced option where the vendor configures a target firmware version for your terminal.
• Considerations:
  • Patch packages generated are usually under 100MB.
  • WizarView automatically generates the necessary patch, eliminating the need to consider the old firmware version.
  • In some cases, such as with standard release versions, WizarView might not generate a patch, requiring a full firmware update instead.
• Procedure: Request the vendor to set up the target firmware. Then configure this firmware in WizarView under ‘Application -> Firmware submenu’.

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  Firmware list for patch

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  Configure terminals and groups

Note:

• The choice of method depends on factors like terminal storage capacity, network connectivity, and the specific requirements of the terminal's current firmware version.
• For all methods, ensure that you have reliable internet connectivity and that the terminal remains powered during the update process to prevent any interruptions or firmware corruption.