How to Install Serial Port Drivers for Production Models Q1/Q2/Q3
Driver Compatibility:
This guide covers the installation of serial port drivers for the Q1, Q2, and Q3 series production models.
Driver Downloads:
- For Windows 7 and Windows 10:
- For Windows XP:
- For Ubuntu:
Specifications:
Detailed specifications for installing the serial port driver for production models Q1/Q2 can be found here.
Frequently Asked Questions (FAQ):
Issue: Driver Signature Error in Windows 7
- Problem Description:
In some Windows 7 systems, especially after 2018, installing drivers might result in a yellow exclamation mark in the device manager with the error message: "The digital signature of the driver required for this device cannot be verified, code 52." This issue occurs due to the lack of a system security patch supporting SHA256 signatures.
- Solutions:
- For Windows 7 without SP1:
- Download and update the patch KB976932: KB976932 Patch
- Proceed to install the driver, then goto step 2.
- For Windows 7 with SP1:
- Download and update the patch KB4474419: KB4474419 Patch
- Then proceed to install the driver.
For further information or assistance, please refer to our detailed documentation or contact our technical support team.