http://sdkwiki.wizarpos.com/api.php?action=feedcontributions&feedformat=atom&user=Lily wizarPOS - User contributions [en] 2026-04-15T03:29:47Z User contributions MediaWiki 1.39.5 http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=5504 Firmware 2026-03-19T03:22:18Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> [[FAQ杂记]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/SOPofupdatefirmwareofQ3R_NB(D22).pdf 把Q3从D22上拆下来，切换固件的spec]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/PINPadDeviceTR31keyusage.pdf PINPadDeviceTR31_keyusage.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/A400-M-V8.pdf 亚略特指纹A400 spec]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip 亚略特指纹SDK-Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip]<br /> <br /> [https://github.com/SmartPOSSamples/nextBiometricsSDKDemo Next指纹demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/NBBiometrics_ANF_SDK_3_0_0_0311_2.zip Next指纹新的SDK]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wifi802.1x-cert-demo.mp4 Connecting POS to an 802.1x Wifi SSID]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/IssueAPPRootCertificateProcess_forTrustedAPK.pdf 为特定APK签发app根证书并注入到终端过程，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/经纬度距离换算.png 经纬度距离换算.png]<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf 切换固件(eng-user/user-eng)Q2 Firmware Switch Mode between eng and user]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf 终端证书介绍TerminalCertificateGuide]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> [https://ftp.wizarpos.com/device/java/javadoc_20250617.zip javadoc_20250617.zip] <br /> <br /> [https://ftp.wizarpos.com/emv/javadoc_emv_250120.zip java_doc_emv.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_spainupdatetransportkey.zip javadoc_spainupdatetransportkey.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_visiontekupdatetransferkey.zip javadoc_visiontekupdatetransferkey.zip] <br /> <br /> [http://sdkwiki.wizarpos.com/wizarposapi/ Java API Spec] <br /> <br /> [[PINPAD UI设置总结]]<br /> <br /> [[终端发热问题]]<br /> <br /> ==各种APK相关==<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/RecoveryOwner-app-release-1.1.apk 清除证书APK（远程注主密钥demo系统的初始化证书，Q2A7,Q2P上已测试）] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/EnableDisableAppStatus.Play-release-v4.0.2-r20241125142958-q1_platform.apk 默认隐藏playstore的机器，运行APK可以临时enable，需Admin登录，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS_PDA_1.0.6_20250122_release.apk Q3PDA Android NFC测试demo] [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS-demo.mp4 Q3PDA Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/MobileEmvNFC.apk Q3Mini, Q2P, Q3Pro Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nextBiometricsSDKDemo250409.apk Next指纹的测试APK, 用我们git上的项目编译的]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nbbiometrics-scan-and-extract-sample-android0316.apk Next指纹的测试APK, Q2P/Q2PU平台]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocHighAccuracy-release-v1.0.11-r20250221101958-SetSystemStatus.Location-q1_platform.apk 设置Location mode to High Accuracy（高精度）APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocDeviceOnly-release-v1.0.11-r20250221145841-SetSystemStatus.Location-q1_platform.apk 设置Location mode to Device Only APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/cellularz_948559.apk Cellularz工具，能获取到当前的band 和cellid信息]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.64_Free-464_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具 不支持Android6，可以测试网络速度] [https://ftp.wizarpos.com/techsupport/software/pingtooltestvideo.mp4 测试视频] [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.52_Free-452_minAPI21(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具，支持Android 6以上，可以测试网络速度] <br /> <br /> <br /> ==Key Injection相关==<br /> * 注入密钥时候的Dukpt Counter，底层定义了4 bytes, 数据转换的时候，使用big Endine, 比如实际counter是004F, 注密钥的时候，要转成[0x00, 0x00, 0x00, 0x4F]<br /> <br /> ==产品相关==<br /> [https://ftp.wizarpos.com/techsupport/specs/wizarPOSModels.xlsx wizarPOSModels.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3PDA.pdf Q3PDA.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2PRO.pdf Q2PRO.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q1K.pdf Q1K.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Minicountertop.pdf Q3Minicountertop,typeC口仅用于充电，typeAUSB口可以连接UU线通讯， Q3MINI Android 12版本目前规则：Q3mini-C,SN号0CQ3，为PCBA无需特殊处理<br /> Q3mini-H,SN号为1CQ3，为PCBB，需要特殊固件<br /> 在打包工具上下载后，需要单独把hwcfg_facttest-PCBB版本放进去， 后续后升级到Android 14]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==应用相关==<br /> [https://ftp.wizarpos.com/advanceSDK/VA21_SelfDiag_V2.0.2.apk Visiontek开发的测试APK]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/VA21_Selfdiag_V2.0.2.zip Visiontek开发的测试应用源码]<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> <br /> [[支付相关内部用]]<br /> <br /> ===没有在gitbook公开的应用列表===<br /> <br /> [https://github.com/SmartPOSSamples/ModifyAdminPswd.git 修改Admin password,无Icon, 安装后自动后台运行]<br /> <br /> [https://github.com/SmartPOSSamples/PrintTxtCmpHtml.git 打印text,html比较demo]<br /> <br /> [https://github.com/SmartPOSSamples/InitCertAppDemo.git 注入证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/PrintPDFTestDemo.git 打印demo]<br /> <br /> [https://github.com/SmartPOSSamples/QueryCertificatesDemo.git 查询终端证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/APNwithAirplane.git 设置APN，开关飞行模式demo]<br /> <br /> [https://github.com/SmartPOSSamples/CloudPOSCamera.git Camera demo]<br /> <br /> [https://github.com/SmartPOSSamples/UsbMtpAPIDemo Enable MTP demo App]<br /> <br /> [https://github.com/SmartPOSSamples/wakeLockDemo.git WakeLock demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/SberBankHsmDemo.zip SberBankHsmDemo.zip evotor固件检测触发状态，解触发接口demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/mpay_injectkey_example(1).zip MPay注入密钥的sample]<br /> <br /> [https://github.com/SmartPOSSamples/ScanDemo 扫码demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/apks/relayDemo.zip 源码relayDemo.zip] [https://ftp.wizarpos.com/techsupport/apks/relayDemo-1.0.apk APKrelayDemo-1.0.apk]通过ext串口连继电器<br /> <br /> ==其他==<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具，不能发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/bp-tools-21.05-739-master-4210077.zip bp-tools-21.05-739-master-4210077.zip]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/PDF-Reader.apk 简易PDF reader APK]<br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5503 Assemble/Disassemble 2026-03-19T02:45:13Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3AU ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3AU/24d99fc4044c1640ad54d23844caa7a6.mp4 Q3AU更换自开机FPC视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3MINI-V_Disassemble&amp;AssembleVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3Pro ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3Pro/q3prodisassmeble_assemble.mp4 Q3Pro拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=5497 Firmware 2026-03-11T08:28:51Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> [[FAQ杂记]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/SOPofupdatefirmwareofQ3R_NB(D22).pdf 把Q3从D22上拆下来，切换固件的spec]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/PINPadDeviceTR31keyusage.pdf PINPadDeviceTR31_keyusage.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/A400-M-V8.pdf 亚略特指纹A400 spec]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip 亚略特指纹SDK-Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip]<br /> <br /> [https://github.com/SmartPOSSamples/nextBiometricsSDKDemo Next指纹demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/NBBiometrics_ANF_SDK_3_0_0_1521.zip Next指纹新的SDK]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wifi802.1x-cert-demo.mp4 Connecting POS to an 802.1x Wifi SSID]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/IssueAPPRootCertificateProcess_forTrustedAPK.pdf 为特定APK签发app根证书并注入到终端过程，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/经纬度距离换算.png 经纬度距离换算.png]<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf 切换固件(eng-user/user-eng)Q2 Firmware Switch Mode between eng and user]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf 终端证书介绍TerminalCertificateGuide]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> [https://ftp.wizarpos.com/device/java/javadoc_20250617.zip javadoc_20250617.zip] <br /> <br /> [https://ftp.wizarpos.com/emv/javadoc_emv_250120.zip java_doc_emv.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_spainupdatetransportkey.zip javadoc_spainupdatetransportkey.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_visiontekupdatetransferkey.zip javadoc_visiontekupdatetransferkey.zip] <br /> <br /> [http://sdkwiki.wizarpos.com/wizarposapi/ Java API Spec] <br /> <br /> [[PINPAD UI设置总结]]<br /> <br /> [[终端发热问题]]<br /> <br /> ==各种APK相关==<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/RecoveryOwner-app-release-1.1.apk 清除证书APK（远程注主密钥demo系统的初始化证书，Q2A7,Q2P上已测试）] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/EnableDisableAppStatus.Play-release-v4.0.2-r20241125142958-q1_platform.apk 默认隐藏playstore的机器，运行APK可以临时enable，需Admin登录，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS_PDA_1.0.6_20250122_release.apk Q3PDA Android NFC测试demo] [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS-demo.mp4 Q3PDA Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/MobileEmvNFC.apk Q3Mini, Q2P, Q3Pro Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nextBiometricsSDKDemo250409.apk Next指纹的测试APK, 用我们git上的项目编译的]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nbbiometrics-scan-and-extract-sample-android.apk Next指纹的测试APK, Q2P/Q2PU平台]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocHighAccuracy-release-v1.0.11-r20250221101958-SetSystemStatus.Location-q1_platform.apk 设置Location mode to High Accuracy（高精度）APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocDeviceOnly-release-v1.0.11-r20250221145841-SetSystemStatus.Location-q1_platform.apk 设置Location mode to Device Only APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/cellularz_948559.apk Cellularz工具，能获取到当前的band 和cellid信息]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.64_Free-464_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具 不支持Android6，可以测试网络速度] [https://ftp.wizarpos.com/techsupport/software/pingtooltestvideo.mp4 测试视频] [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.52_Free-452_minAPI21(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具，支持Android 6以上，可以测试网络速度] <br /> <br /> <br /> ==Key Injection相关==<br /> * 注入密钥时候的Dukpt Counter，底层定义了4 bytes, 数据转换的时候，使用big Endine, 比如实际counter是004F, 注密钥的时候，要转成[0x00, 0x00, 0x00, 0x4F]<br /> <br /> ==产品相关==<br /> [https://ftp.wizarpos.com/techsupport/specs/wizarPOSModels.xlsx wizarPOSModels.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3PDA.pdf Q3PDA.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2PRO.pdf Q2PRO.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q1K.pdf Q1K.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Minicountertop.pdf Q3Minicountertop,typeC口仅用于充电，typeAUSB口可以连接UU线通讯， Q3MINI Android 12版本目前规则：Q3mini-C,SN号0CQ3，为PCBA无需特殊处理<br /> Q3mini-H,SN号为1CQ3，为PCBB，需要特殊固件<br /> 在打包工具上下载后，需要单独把hwcfg_facttest-PCBB版本放进去， 后续后升级到Android 14]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==应用相关==<br /> [https://ftp.wizarpos.com/advanceSDK/VA21_SelfDiag_V2.0.2.apk Visiontek开发的测试APK]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/VA21_Selfdiag_V2.0.2.zip Visiontek开发的测试应用源码]<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> <br /> [[支付相关内部用]]<br /> <br /> ===没有在gitbook公开的应用列表===<br /> <br /> [https://github.com/SmartPOSSamples/ModifyAdminPswd.git 修改Admin password,无Icon, 安装后自动后台运行]<br /> <br /> [https://github.com/SmartPOSSamples/PrintTxtCmpHtml.git 打印text,html比较demo]<br /> <br /> [https://github.com/SmartPOSSamples/InitCertAppDemo.git 注入证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/PrintPDFTestDemo.git 打印demo]<br /> <br /> [https://github.com/SmartPOSSamples/QueryCertificatesDemo.git 查询终端证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/APNwithAirplane.git 设置APN，开关飞行模式demo]<br /> <br /> [https://github.com/SmartPOSSamples/CloudPOSCamera.git Camera demo]<br /> <br /> [https://github.com/SmartPOSSamples/UsbMtpAPIDemo Enable MTP demo App]<br /> <br /> [https://github.com/SmartPOSSamples/wakeLockDemo.git WakeLock demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/SberBankHsmDemo.zip SberBankHsmDemo.zip evotor固件检测触发状态，解触发接口demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/mpay_injectkey_example(1).zip MPay注入密钥的sample]<br /> <br /> [https://github.com/SmartPOSSamples/ScanDemo 扫码demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/apks/relayDemo.zip 源码relayDemo.zip] [https://ftp.wizarpos.com/techsupport/apks/relayDemo-1.0.apk APKrelayDemo-1.0.apk]通过ext串口连继电器<br /> <br /> ==其他==<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具，不能发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/bp-tools-21.05-739-master-4210077.zip bp-tools-21.05-739-master-4210077.zip]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/PDF-Reader.apk 简易PDF reader APK]<br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=5496 Firmware 2026-03-11T08:24:22Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> [[FAQ杂记]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/SOPofupdatefirmwareofQ3R_NB(D22).pdf 把Q3从D22上拆下来，切换固件的spec]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/PINPadDeviceTR31keyusage.pdf PINPadDeviceTR31_keyusage.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/A400-M-V8.pdf 亚略特指纹A400 spec]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip 亚略特指纹SDK-Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip]<br /> <br /> [https://github.com/SmartPOSSamples/nextBiometricsSDKDemo Next指纹demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/NBBiometrics_ANF_SDK_3_0_0_1521.zip Next指纹新的SDK]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wifi802.1x-cert-demo.mp4 Connecting POS to an 802.1x Wifi SSID]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/IssueAPPRootCertificateProcess_forTrustedAPK.pdf 为特定APK签发app根证书并注入到终端过程，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/经纬度距离换算.png 经纬度距离换算.png]<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf 切换固件(eng-user/user-eng)Q2 Firmware Switch Mode between eng and user]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf 终端证书介绍TerminalCertificateGuide]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> [https://ftp.wizarpos.com/device/java/javadoc_20250617.zip javadoc_20250617.zip] <br /> <br /> [https://ftp.wizarpos.com/emv/javadoc_emv_250120.zip java_doc_emv.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_spainupdatetransportkey.zip javadoc_spainupdatetransportkey.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_visiontekupdatetransferkey.zip javadoc_visiontekupdatetransferkey.zip] <br /> <br /> [http://sdkwiki.wizarpos.com/wizarposapi/ Java API Spec] <br /> <br /> [[PINPAD UI设置总结]]<br /> <br /> [[终端发热问题]]<br /> <br /> ==各种APK相关==<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/RecoveryOwner-app-release-1.1.apk 清除证书APK（远程注主密钥demo系统的初始化证书，Q2A7,Q2P上已测试）] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/EnableDisableAppStatus.Play-release-v4.0.2-r20241125142958-q1_platform.apk 默认隐藏playstore的机器，运行APK可以临时enable，需Admin登录，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS_PDA_1.0.6_20250122_release.apk Q3PDA Android NFC测试demo] [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS-demo.mp4 Q3PDA Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/MobileEmvNFC.apk Q3Mini, Q2P, Q3Pro Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nextBiometricsSDKDemo250409.apk Next指纹的测试APK, 用我们git上的项目编译的]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nbbiometrics-scan-and-extract-sample-android.apk Next指纹的测试APK, Q2PU平台]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocHighAccuracy-release-v1.0.11-r20250221101958-SetSystemStatus.Location-q1_platform.apk 设置Location mode to High Accuracy（高精度）APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocDeviceOnly-release-v1.0.11-r20250221145841-SetSystemStatus.Location-q1_platform.apk 设置Location mode to Device Only APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/cellularz_948559.apk Cellularz工具，能获取到当前的band 和cellid信息]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.64_Free-464_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具 不支持Android6，可以测试网络速度] [https://ftp.wizarpos.com/techsupport/software/pingtooltestvideo.mp4 测试视频] [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.52_Free-452_minAPI21(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具，支持Android 6以上，可以测试网络速度] <br /> <br /> <br /> ==Key Injection相关==<br /> * 注入密钥时候的Dukpt Counter，底层定义了4 bytes, 数据转换的时候，使用big Endine, 比如实际counter是004F, 注密钥的时候，要转成[0x00, 0x00, 0x00, 0x4F]<br /> <br /> ==产品相关==<br /> [https://ftp.wizarpos.com/techsupport/specs/wizarPOSModels.xlsx wizarPOSModels.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3PDA.pdf Q3PDA.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2PRO.pdf Q2PRO.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q1K.pdf Q1K.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Minicountertop.pdf Q3Minicountertop,typeC口仅用于充电，typeAUSB口可以连接UU线通讯， Q3MINI Android 12版本目前规则：Q3mini-C,SN号0CQ3，为PCBA无需特殊处理<br /> Q3mini-H,SN号为1CQ3，为PCBB，需要特殊固件<br /> 在打包工具上下载后，需要单独把hwcfg_facttest-PCBB版本放进去， 后续后升级到Android 14]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==应用相关==<br /> [https://ftp.wizarpos.com/advanceSDK/VA21_SelfDiag_V2.0.2.apk Visiontek开发的测试APK]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/VA21_Selfdiag_V2.0.2.zip Visiontek开发的测试应用源码]<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> <br /> [[支付相关内部用]]<br /> <br /> ===没有在gitbook公开的应用列表===<br /> <br /> [https://github.com/SmartPOSSamples/ModifyAdminPswd.git 修改Admin password,无Icon, 安装后自动后台运行]<br /> <br /> [https://github.com/SmartPOSSamples/PrintTxtCmpHtml.git 打印text,html比较demo]<br /> <br /> [https://github.com/SmartPOSSamples/InitCertAppDemo.git 注入证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/PrintPDFTestDemo.git 打印demo]<br /> <br /> [https://github.com/SmartPOSSamples/QueryCertificatesDemo.git 查询终端证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/APNwithAirplane.git 设置APN，开关飞行模式demo]<br /> <br /> [https://github.com/SmartPOSSamples/CloudPOSCamera.git Camera demo]<br /> <br /> [https://github.com/SmartPOSSamples/UsbMtpAPIDemo Enable MTP demo App]<br /> <br /> [https://github.com/SmartPOSSamples/wakeLockDemo.git WakeLock demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/SberBankHsmDemo.zip SberBankHsmDemo.zip evotor固件检测触发状态，解触发接口demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/mpay_injectkey_example(1).zip MPay注入密钥的sample]<br /> <br /> [https://github.com/SmartPOSSamples/ScanDemo 扫码demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/apks/relayDemo.zip 源码relayDemo.zip] [https://ftp.wizarpos.com/techsupport/apks/relayDemo-1.0.apk APKrelayDemo-1.0.apk]通过ext串口连继电器<br /> <br /> ==其他==<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具，不能发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/bp-tools-21.05-739-master-4210077.zip bp-tools-21.05-739-master-4210077.zip]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/PDF-Reader.apk 简易PDF reader APK]<br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5438 Assemble/Disassemble 2026-01-04T03:16:14Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3MINI-V_Disassemble&amp;AssembleVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3Pro ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3Pro/q3prodisassmeble_assemble.mp4 Q3Pro拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5409 Repair 2025-11-14T08:57:47Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2按键更换视频]<br /> <br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5408 Repair 2025-11-14T08:57:30Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2按键更换视频]<br /> <br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5386 Assemble/Disassemble 2025-09-22T07:35:40Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3MINI-V_Disassemble&amp;AssembleVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5379 Assemble/Disassemble 2025-09-17T06:03:24Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3mini-V_AssemblyVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5368 Assemble/Disassemble 2025-09-05T06:13:46Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5361 Assemble/Disassemble 2025-09-03T02:51:25Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB.mp4 Q3R_NB简易拆机视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5340 Hardware 2025-08-18T03:10:23Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> [https://ftp.wizarpos.com/techsupport/hardware/wizarpos产品通用名与内部名称对应表.xlsx wizarpos产品通用名与内部名称对应表.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/q3pda最佳读卡位置.jpg q3pad最佳读卡位置.jpg]<br /> [https://ftp.wizarpos.com/techsupport/hardware/q3pda读卡3cm读卡视频_from工厂.mp4 /q3pda读卡3cm读卡视频_from工厂.mp4]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/内部串口接出的RS232线序.png 内部串口接出的RS232线序.png]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2Pbands.png Q2Pbands说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3,Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3,Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> ==手动在设置中删除apk视频==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/DeleteAPKInSettings.mp4 手动在设置中删除apk的视频]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5309 Assemble/Disassemble 2025-07-09T05:19:48Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5308 Assemble/Disassemble 2025-07-09T05:11:35Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini 拆装视频-1.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5200 Repair 2025-04-25T02:13:04Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> &lt;markdown&gt;<br /> ## Emphasis<br /> <br /> **This is bold text**<br /> <br /> __This is bold text__<br /> <br /> *This is italic text*<br /> <br /> _This is italic text_<br /> <br /> ~~Strikethrough~~<br /> &lt;/markdown&gt;<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5143 Repair 2025-03-10T08:05:26Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5122 Hardware 2025-02-26T02:27:34Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3,Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3,Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5121 Hardware 2025-02-26T02:26:09Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3 Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3 Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5120 Hardware 2025-02-26T02:25:54Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3 Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3 Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5119 Repair 2025-02-24T07:51:03Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5118 Repair 2025-02-24T07:50:20Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5057 Hardware 2024-12-26T06:00:27Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5021 Repair 2024-11-27T08:40:20Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5020 Repair 2024-11-27T08:37:41Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5019 Repair 2024-11-27T08:25:51Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=RMA&diff=5012 RMA 2024-11-18T08:24:10Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/Customer_RMA_UserManual.pdf Customer RMA UserManual]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/Sales_RMA_UserManual.pdf Sales RMA UserManual]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/RepairCenter_RMA_UserManual.pdf Repair Center RMA UserManual]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/rma_repair_method_constant_202305171127.xlsx 维修等级定义]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4991 Assemble/Disassemble 2024-11-12T06:06:47Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4987 Assemble/Disassemble 2024-11-11T08:41:25Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4986 Assemble/Disassemble 2024-11-11T08:41:11Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4985 Assemble/Disassemble 2024-11-11T08:40:54Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4984 Assemble/Disassemble 2024-11-11T08:40:23Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4983 Assemble/Disassemble 2024-11-05T09:10:29Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=4975 Hardware 2024-10-28T09:01:59Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4973 Repair 2024-10-25T06:56:00Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4972 Repair 2024-10-24T02:26:52Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4971 Repair 2024-10-24T02:24:35Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4970 Repair 2024-10-23T10:07:07Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4969 Repair 2024-10-23T10:06:47Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程，目前仅对少数大客户开通了该权限，所以该文档仅供内部参考]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4968 Repair 2024-10-23T10:06:18Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程，目前仅对少数开通该权限，所以该文档仅供内部参考]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=4966 Hardware 2024-10-22T02:34:38Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4938 Repair 2024-09-27T09:12:48Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=4933 Firmware 2024-09-20T03:05:18Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf Q2 Firmware Switch Mode]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf TerminalCertificateGuide]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> ==产品相关==<br /> [http://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q8.pdf Q8 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==TMS Agent相关==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarViewAPIdocumentV4.4.pdf Wizarvew API开发手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WizarViewAgentExternalAPI_0.0.9_custom_en.pdf Wizarvew Agent API开发手册]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/agentAPI_0725.zip Wizarvew Agent API开发包]<br /> <br /> [https://github.com/SmartPOSSamples/WizarViewAgentApiDemo Wizarvew Agent API demo]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/sampleforchangeregisterURL.zip Change Register URL demo]<br /> <br /> [[Remote Control]]<br /> <br /> [[服务器端错误码定义]]<br /> <br /> <br /> ==应用相关==<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> [[支付相关内部用]]<br /> <br /> ==其他==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Mifare1卡中文资料.pdf Mifare1卡中文资料]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/X9.24-2004.pdf Dukpt算法文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=4932 Firmware 2024-09-20T03:04:40Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf Q2 Firmware Switch Mode]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf TerminalCertificateGuide]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> ==产品相关==<br /> [http://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q8.pdf Q8 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==TMS Agent相关==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarViewAPIdocumentV4.4.pdf Wizarvew API开发手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WizarViewAgentExternalAPI_0.0.9_custom_en.pdf Wizarvew Agent API开发手册]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/agentAPI_0725.zip Wizarvew Agent API开发包]<br /> <br /> [https://github.com/SmartPOSSamples/WizarViewAgentApiDemo Wizarvew Agent API demo]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/sampleforchangeregisterURL.zip Change Register URL demo]<br /> <br /> [[Remote Control]]<br /> <br /> [[服务器端错误码定义]]<br /> <br /> <br /> ==应用相关==<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> [[支付相关内部用]]<br /> <br /> ==其他==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Mifare1卡中文资料.pdf Mifare1卡中文资料]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/X9.24-2004.pdf Dukpt算法文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WI-PD-002 产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=4924 Firmware 2024-09-09T07:26:53Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf Q2 Firmware Switch Mode]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf TerminalCertificateGuide]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> ==产品相关==<br /> [http://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q4.pdf Q4 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q8.pdf Q8 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> ==TMS Agent相关==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarViewAPIdocumentV4.4.pdf Wizarvew API开发手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WizarViewAgentExternalAPI_0.0.9_custom_en.pdf Wizarvew Agent API开发手册]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/agentAPI_0725.zip Wizarvew Agent API开发包]<br /> <br /> [https://github.com/SmartPOSSamples/WizarViewAgentApiDemo Wizarvew Agent API demo]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/sampleforchangeregisterURL.zip Change Register URL demo]<br /> <br /> [[Remote Control]]<br /> <br /> [[服务器端错误码定义]]<br /> <br /> <br /> ==应用相关==<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> [[支付相关内部用]]<br /> <br /> ==其他==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Mifare1卡中文资料.pdf Mifare1卡中文资料]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/X9.24-2004.pdf Dukpt算法文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4916 Assemble/Disassemble 2024-08-23T07:32:37Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4904 Repair 2024-08-15T06:11:35Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert-release-v4.1.10-r20240815135607-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4903 Repair 2024-08-15T06:09:14Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.10-r20240815135607-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4891 Repair 2024-08-12T08:59:39Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert-release-v3.1.10-r20240202135539-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4888 Repair 2024-08-08T06:22:31Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/IMEIConvert-release-v3.1.10-r20240202135539-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div> Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4881 Repair 2024-08-05T09:49:48Z <p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> === Q3UPT ===<br /> === Q3W ===<br /> }}</div> Lily