http://sdkwiki.wizarpos.com/api.php?action=feedcontributions&feedformat=atom&user=Lily 2026-09-09T08:53:35Z User contributions MediaWiki 1.39.5 http://sdkwiki.wizarpos.com/index.php?title=FAQ%E6%9D%82%E8%AE%B0&diff=5569 2026-07-30T03:33:33Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> * PSAM卡，slot1（索引index 1）是高通模块支持的，超时时间是1.6s, 所以如果卡response time比较长，大于1.6s, 那么就会disconnect, 所以对有些老卡，速度比较慢的，需要使用slot2（索引index 2）及以上， 超时时间最长是5s。Q3BU比较特殊，有6个SAM卡槽，索引index从０开始。超时时间都是5s。其他机器索引index０都是IC卡。<br /> * 非接支持A(14443)，B(14443)，C（Felica），D(15693)卡<br /> * PSAM卡baudrate问题：在Q3上波特率是9600到9600*8， 波特率默认是9600，这个速度是卡和模块之间协商的，是一个自动的过程，（if the card can support higher baudrate, when get ATR of the card, the module will send an increase baudrate command to the card, if card support the increase, then the communication will use a high baudrate）.Q2P上暂时支持不到38400，模块厂商在查。<br /> 具体卡有没有使用高波特率，普通日志看不出，需要取QXDM日志。<br /> * 在Q2A7及以前版本，如果某SIM卡，终端上已经允许了打电话，发短信，Prefered network type也勾选了带2G的选项，但是还是不能打电话，发短信，说明SIM卡可能只支持4G，语音只支持VoLTE。Q2P上有VoLTE选项，所以支持这样的卡没问题。<br /> * 在TMS上通过配置参数文件来配置重启时间及间隔天数。[https://ftp.wizarpos.com/advanceSDK/Configure_restart_daysandtimefromTMS.pdf 参考文档]<br /> * VistionTMS account: WP-TESTING/We1234567890<br /> * [https://ftp.wizarpos.com/advanceSDK/disable_sms.apk Disable SMS/短消息, 可以给需要的客户发] [https://ftp.wizarpos.com/advanceSDK/enable_sms.apk Enable SMS/短消息, 可以给需要的客户发][https://ftp.wizarpos.com/advanceSDK/DisableVoice.apk Disable 被拨号, 可以给需要的客户发] [https://ftp.wizarpos.com/advanceSDK/EnableVoice.apk Enable被叫, 可以给需要的客户发] <br /> * [https://ftp.wizarpos.com/advanceSDK/disablevoice_sms_1.3-q1_platform.apk 同时disable SMS和call的apk，会弹出一个提示用户重启生效的霸屏弹框，apk无桌面ui] <br /> * [https://ftp.wizarpos.com/techsupport/software/PINPAD无响应处理流程.pdf PINPAD无响应处理流程] <br /> * [https://ftp.wizarpos.com/techsupport/software/Usbtethering.pdf Usbtethering菜单测试结果] <br /> * [https://ftp.wizarpos.com/advanceSDK/wizarpos.zip animation demo files] <br /> * launcher包名类名：&quot;com.wizarpos.android.home&quot; com.wizarpos.android.home.activity.Launcher<br /> * start sub-menu of settings menu<br /> ** 设置快捷菜单： startActivity(new Intent().setClassName(&quot;com.wizarpos.android.home&quot;, &quot;com.wizarpos.android.home.activity.Settings&quot;));<br /> ** Wifi: startActivity(new Intent(android.provider.Settings.ACTION_WIFI_SETTINGS));<br /> ** Self-check: startActivity(new Intent().setClassName(&quot;com.wizarpos.merchantselftest&quot;, &quot;com.wizarpos.merchantselftest.MainActivity&quot;));<br /> ** About-POS: startActivity(new Intent(android.provider.Settings.ACTION_DEVICE_INFO_SETTINGS));<br /> ** Power-off device: startActivity(new Intent().setClassName(&quot;com.android.timerswitch&quot;, &quot;com.android.timerswitch.TimerSwitchSettings&quot;)); <br /> ** AppMarket: startActivity(new Intent().setClassName(&quot;com.wizarpos.appmarket&quot;, &quot;com.wizarpos.appmarket.MainActivity&quot;)); <br /> * [https://ftp.wizarpos.com/advanceSDK/DisableAppStatus.Play.Protect-release-v2.0.1-r20240912110440-q1_platform.apk Disable play protect APK]<br /> * Google play store: 测试用【账号】gylr208@gmail.com【密码】Fa40002744<br /> * 目前所有model上，MAX版本Google拼音输入法已移除，有需要的客户另外安装，[https://ftp.wizarpos.com/advanceSDK/GooglePinyinIME.apk Q2上APK，已签名]<br /> * Q2P 以上的版本WIFI支持5G。 LTE目前没有支持5G的。<br /> * ACM串口，侧边的otg USB支持，需安装打开ACM属性的oem，终端上需要选择slave模式打开。另外一端也是CDC模式或者Host模式。<br /> * [https://ftp.wizarpos.com/techsupport/software/检验是否带MDB.png 检验终端是否带MDB方法]<br /> * [https://ftp.wizarpos.com/advanceSDK/VA21BatteryInfo.zip VA21BatteryInfo.zip]<br /> * 蓝牙底座测试总结：蓝牙底座可以和很多终端配对，但同一时间只能和一台终端连接成功。<br /> ** 一台终端通过终端自检扫码，会自动配对，并且连接<br /> ** 一台终端通过终端自检扫码成功连接一个蓝牙底座，断开后（Disconnect）或者删除（Forget），另一台终端扫码连接这个蓝牙底座可以成功<br /> ** 一台终端已成功连接一个蓝牙底座，未断开情况下再使用另一台终端扫码连接这个蓝牙底座，是无法成功的<br /> *** 如果另外一台终端曾经配对过，扫码，终端自检Camera界面显示配对成功，但不会连接成功<br /> *** 如果另外一台终端没有配对过，扫码，终端自检Camera界面不会配对成功<br /> ** 如果客户的蓝牙模块出现异常，无法连接上任何一台终端，可以通过以下步骤进行调试：①使用串口调试工具进行深度恢复，输入命令：TTM:RST-RESET；②使用testBluetoothTestTool进行初始化蓝牙模块；③用商户自检进行扫码配对，[https://ftp.wizarpos.com/advanceSDK/bluetoothdockinginit.pdf 详见文档]。<br /> * 关于串口<br /> ** POS机上，侧边的otg USB，使用数据线连接，Open的时候是slave模式，连上otg转接头，再连UU线，Open的时候是Host模式。<br /> ** Android板上项目，里面包含了各种驱动，使用这样的代码的应用，可以不用关心Android板上是否安装了usb驱动，https://github.com/mik3y/usb-serial-for-android.git<br /> ** POS机上侧边的otg USB, 连Android板，需要Android板上编译高通的usb驱动，高通usb驱动，我们这边最高Android12上的，客户需要，我们可以提供。拷贝驱动到这个目录, kernel/drivers/usb/serial, 然后编译。<br /> ** UU线连接Android板，需要Android板上打开UU线驱动{CONFIG_USB_SERIAL_PL2303，CONFIG_USB_SERIAL_FTDI_SIO}，要判断Andrioid板上是否打开UU线驱动，步骤{先插拔UU线，再运行这个命令adb shell dmesg}，取dmesg日志。查看到日志里面有这一行：pl2303 converter now attached to．．．意味着打开了UU线，可以进行通讯。Android板上编译UU线驱动，是这两个：1.LA.UM.9.15.2/LINUX/android/kernel/msm-4.19/drivers/usb/serial/ftdi_sio.c 2.Linux drivers/usb/serial/pl2303.c<br /> ** Q3UPT背后的串口，1)typc-C(slave), 2)type-A(host), 3)MDB, 4)RJ45(vendor), 其中1）和2）不能同时打开，其他任意三个可以同时打开使用。<br /> * 关于Dukpt实现一次一密的会话定义：DUKPT是指每一次Transaction使用一个唯一的密钥。每个Transaction的密钥都不相同。慧银PINPad对于一次会话的定义：<br /> ** 每个PINPad的open和close之间：只要使用过了任何一个密钥，下一次open后就认为开始一个新的会话，KSN就需要加1；如果没有使用过任何密钥，这次会话不算，即一下open不会开始一个新的会话。from redmine:26868 <br /> ** 每个新会话开始，所有会话密钥的KSN都使用新的值。<br /> ** 在每次open和close之间，如果PIN key第二次使用，强制认为开始一个新回话。<br /> ** 在每次open和close之间，如果MAC key或者MAC key response第二次使用，强制认为开始一个新回话。20230705补充说明：就是说mac key和response mac key可以在不增加ksn的情况下各自使用一次。如果计算一次mac再计算一次response mac，则他们用同一个ksn。同时增加一个方法calculateResponseMac返回计算的mac数组，让调用者自己比较是否正确。<br /> ** Data key也符合上述规则<br /> [上述规则的英文描述，可以直接拷贝给客户。Regarding the DUKPT Implementation and the Definition of a Session (One-Key-Per-Transaction):<br /> DUKPT (Derived Unique Key Per Transaction) means that each transaction uses a unique key — no two transactions share the same key.<br /> <br /> The definition of a session is as follows:<br /> <br /> Between each open and close operation on a PINPad:<br /> <br /> If any key is used during this period, then the next open is considered the start of a new session, and the KSN (Key Serial Number) must be incremented.<br /> <br /> If no keys are used during the open/close period, then this does not count as a session, and the KSN remains unchanged.<br /> <br /> At the start of a new session, all session keys use a new KSN value.<br /> <br /> If the PIN key is used a second time between one open and close, it is forced to start a new session.<br /> <br /> If the MAC key or MAC response key is used a second time between one open and close, it is also forced to start a new session.<br /> <br /> This means that the MAC key and response MAC key can each be used once per session without increasing the KSN. <br /> If a MAC is calculated once and a response MAC is calculated once, both use the same KSN. A new method calculateResponseMac is added to return the MAC array so the caller can compare it themselves.<br /> <br /> The Data key follows the same rules above.]<br /> *低电量警告：当电量低于15%或者剩余使用时间少于3小时都会报<br /> *screenshot(截屏)相关，不支持快捷键截屏，支持开发应用截屏，但是密码键盘做了保护截不了。deviceowner应用可以控制终端点击。Demo下载。 AnyDesk显示，不能操作。<br /> *SDK printBarcode()方法使用CODE128无法打印字母数字混合内容 的验证结果<br /> <br /> 经调试验证，该问题是由于要打印的内容过长导致。<br /> <br /> 打印机可以通过sendESCCommand()方法设置条形码宽度。传参为<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x02)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x03)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x04)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x05)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x06)}<br /> <br /> 默认是0x03<br /> <br /> 设置条形码最小宽度是0x02，对于客户所要打印的“ASIACELL 5,000 IQD” 在设置打印机条形码最小宽度时，也只能打印到“ASIACELL 5,00”，与客户期望相差“0 IQD”。<br /> <br /> 对printBarcode()方法使用CODE128在设置不同二维码宽度的验证：<br /> <br /> 0x02档 最多可打印 28个数字 或 14个英文 或 14个英文符号 或 14个空格 <br /> <br /> 0x03档 最多可打印 16个数字 或 8个英文 或 8个英文符号 或 8个空格 <br /> <br /> 0x04档 最多可打印 10个数字 或 5个英文 或 5个英文符号 或 5个空格 <br /> <br /> 0x05档 最多可打印 6个数字 或 3个英文 或 3个英文符号 或 3个空格 <br /> <br /> 0x06档 最多可打印 4个数字 或 2个英文 或 2个英文符号 或 2个空格 <br /> <br /> 数字与字母结合的情况，由于sdk里ByteUtil.generateDataForCode128方法对数字和字母的长度计算使用的不同的计算方式，codeC和codeB，<br /> <br /> 所以具体数字+字母混合内容的打印，在不等数字和不等字母组合上有差异，需要手动输入调试与确认。<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=FAQ%E6%9D%82%E8%AE%B0&diff=5568 2026-07-30T03:32:13Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> * PSAM卡，slot1（索引index 1）是高通模块支持的，超时时间是1.6s, 所以如果卡response time比较长，大于1.6s, 那么就会disconnect, 所以对有些老卡，速度比较慢的，需要使用slot2（索引index 2）及以上， 超时时间最长是5s。Q3BU比较特殊，有6个SAM卡槽，索引index从０开始。超时时间都是5s。其他机器索引index０都是IC卡。<br /> * 非接支持A(14443)，B(14443)，C（Felica），D(15693)卡<br /> * PSAM卡baudrate问题：在Q3上波特率是9600到9600*8， 波特率默认是9600，这个速度是卡和模块之间协商的，是一个自动的过程，（if the card can support higher baudrate, when get ATR of the card, the module will send an increase baudrate command to the card, if card support the increase, then the communication will use a high baudrate）.Q2P上暂时支持不到38400，模块厂商在查。<br /> 具体卡有没有使用高波特率，普通日志看不出，需要取QXDM日志。<br /> * 在Q2A7及以前版本，如果某SIM卡，终端上已经允许了打电话，发短信，Prefered network type也勾选了带2G的选项，但是还是不能打电话，发短信，说明SIM卡可能只支持4G，语音只支持VoLTE。Q2P上有VoLTE选项，所以支持这样的卡没问题。<br /> * 在TMS上通过配置参数文件来配置重启时间及间隔天数。[https://ftp.wizarpos.com/advanceSDK/Configure_restart_daysandtimefromTMS.pdf 参考文档]<br /> * VistionTMS account: WP-TESTING/We1234567890<br /> * [https://ftp.wizarpos.com/advanceSDK/disable_sms.apk Disable SMS/短消息, 可以给需要的客户发] [https://ftp.wizarpos.com/advanceSDK/enable_sms.apk Enable SMS/短消息, 可以给需要的客户发][https://ftp.wizarpos.com/advanceSDK/DisableVoice.apk Disable 被拨号, 可以给需要的客户发] [https://ftp.wizarpos.com/advanceSDK/EnableVoice.apk Enable被叫, 可以给需要的客户发] <br /> * [https://ftp.wizarpos.com/advanceSDK/disablevoice_sms_1.3-q1_platform.apk 同时disable SMS和call的apk] <br /> * [https://ftp.wizarpos.com/techsupport/software/PINPAD无响应处理流程.pdf PINPAD无响应处理流程] <br /> * [https://ftp.wizarpos.com/techsupport/software/Usbtethering.pdf Usbtethering菜单测试结果] <br /> * [https://ftp.wizarpos.com/advanceSDK/wizarpos.zip animation demo files] <br /> * launcher包名类名：&quot;com.wizarpos.android.home&quot; com.wizarpos.android.home.activity.Launcher<br /> * start sub-menu of settings menu<br /> ** 设置快捷菜单： startActivity(new Intent().setClassName(&quot;com.wizarpos.android.home&quot;, &quot;com.wizarpos.android.home.activity.Settings&quot;));<br /> ** Wifi: startActivity(new Intent(android.provider.Settings.ACTION_WIFI_SETTINGS));<br /> ** Self-check: startActivity(new Intent().setClassName(&quot;com.wizarpos.merchantselftest&quot;, &quot;com.wizarpos.merchantselftest.MainActivity&quot;));<br /> ** About-POS: startActivity(new Intent(android.provider.Settings.ACTION_DEVICE_INFO_SETTINGS));<br /> ** Power-off device: startActivity(new Intent().setClassName(&quot;com.android.timerswitch&quot;, &quot;com.android.timerswitch.TimerSwitchSettings&quot;)); <br /> ** AppMarket: startActivity(new Intent().setClassName(&quot;com.wizarpos.appmarket&quot;, &quot;com.wizarpos.appmarket.MainActivity&quot;)); <br /> * [https://ftp.wizarpos.com/advanceSDK/DisableAppStatus.Play.Protect-release-v2.0.1-r20240912110440-q1_platform.apk Disable play protect APK]<br /> * Google play store: 测试用【账号】gylr208@gmail.com【密码】Fa40002744<br /> * 目前所有model上，MAX版本Google拼音输入法已移除，有需要的客户另外安装，[https://ftp.wizarpos.com/advanceSDK/GooglePinyinIME.apk Q2上APK，已签名]<br /> * Q2P 以上的版本WIFI支持5G。 LTE目前没有支持5G的。<br /> * ACM串口，侧边的otg USB支持，需安装打开ACM属性的oem，终端上需要选择slave模式打开。另外一端也是CDC模式或者Host模式。<br /> * [https://ftp.wizarpos.com/techsupport/software/检验是否带MDB.png 检验终端是否带MDB方法]<br /> * [https://ftp.wizarpos.com/advanceSDK/VA21BatteryInfo.zip VA21BatteryInfo.zip]<br /> * 蓝牙底座测试总结：蓝牙底座可以和很多终端配对，但同一时间只能和一台终端连接成功。<br /> ** 一台终端通过终端自检扫码，会自动配对，并且连接<br /> ** 一台终端通过终端自检扫码成功连接一个蓝牙底座，断开后（Disconnect）或者删除（Forget），另一台终端扫码连接这个蓝牙底座可以成功<br /> ** 一台终端已成功连接一个蓝牙底座，未断开情况下再使用另一台终端扫码连接这个蓝牙底座，是无法成功的<br /> *** 如果另外一台终端曾经配对过，扫码，终端自检Camera界面显示配对成功，但不会连接成功<br /> *** 如果另外一台终端没有配对过，扫码，终端自检Camera界面不会配对成功<br /> ** 如果客户的蓝牙模块出现异常，无法连接上任何一台终端，可以通过以下步骤进行调试：①使用串口调试工具进行深度恢复，输入命令：TTM:RST-RESET；②使用testBluetoothTestTool进行初始化蓝牙模块；③用商户自检进行扫码配对，[https://ftp.wizarpos.com/advanceSDK/bluetoothdockinginit.pdf 详见文档]。<br /> * 关于串口<br /> ** POS机上，侧边的otg USB，使用数据线连接，Open的时候是slave模式，连上otg转接头，再连UU线，Open的时候是Host模式。<br /> ** Android板上项目，里面包含了各种驱动，使用这样的代码的应用，可以不用关心Android板上是否安装了usb驱动，https://github.com/mik3y/usb-serial-for-android.git<br /> ** POS机上侧边的otg USB, 连Android板，需要Android板上编译高通的usb驱动，高通usb驱动，我们这边最高Android12上的，客户需要，我们可以提供。拷贝驱动到这个目录, kernel/drivers/usb/serial, 然后编译。<br /> ** UU线连接Android板，需要Android板上打开UU线驱动{CONFIG_USB_SERIAL_PL2303，CONFIG_USB_SERIAL_FTDI_SIO}，要判断Andrioid板上是否打开UU线驱动，步骤{先插拔UU线，再运行这个命令adb shell dmesg}，取dmesg日志。查看到日志里面有这一行：pl2303 converter now attached to．．．意味着打开了UU线，可以进行通讯。Android板上编译UU线驱动，是这两个：1.LA.UM.9.15.2/LINUX/android/kernel/msm-4.19/drivers/usb/serial/ftdi_sio.c 2.Linux drivers/usb/serial/pl2303.c<br /> ** Q3UPT背后的串口，1)typc-C(slave), 2)type-A(host), 3)MDB, 4)RJ45(vendor), 其中1）和2）不能同时打开，其他任意三个可以同时打开使用。<br /> * 关于Dukpt实现一次一密的会话定义：DUKPT是指每一次Transaction使用一个唯一的密钥。每个Transaction的密钥都不相同。慧银PINPad对于一次会话的定义：<br /> ** 每个PINPad的open和close之间：只要使用过了任何一个密钥，下一次open后就认为开始一个新的会话，KSN就需要加1；如果没有使用过任何密钥，这次会话不算，即一下open不会开始一个新的会话。from redmine:26868 <br /> ** 每个新会话开始，所有会话密钥的KSN都使用新的值。<br /> ** 在每次open和close之间，如果PIN key第二次使用，强制认为开始一个新回话。<br /> ** 在每次open和close之间，如果MAC key或者MAC key response第二次使用，强制认为开始一个新回话。20230705补充说明：就是说mac key和response mac key可以在不增加ksn的情况下各自使用一次。如果计算一次mac再计算一次response mac，则他们用同一个ksn。同时增加一个方法calculateResponseMac返回计算的mac数组，让调用者自己比较是否正确。<br /> ** Data key也符合上述规则<br /> [上述规则的英文描述，可以直接拷贝给客户。Regarding the DUKPT Implementation and the Definition of a Session (One-Key-Per-Transaction):<br /> DUKPT (Derived Unique Key Per Transaction) means that each transaction uses a unique key — no two transactions share the same key.<br /> <br /> The definition of a session is as follows:<br /> <br /> Between each open and close operation on a PINPad:<br /> <br /> If any key is used during this period, then the next open is considered the start of a new session, and the KSN (Key Serial Number) must be incremented.<br /> <br /> If no keys are used during the open/close period, then this does not count as a session, and the KSN remains unchanged.<br /> <br /> At the start of a new session, all session keys use a new KSN value.<br /> <br /> If the PIN key is used a second time between one open and close, it is forced to start a new session.<br /> <br /> If the MAC key or MAC response key is used a second time between one open and close, it is also forced to start a new session.<br /> <br /> This means that the MAC key and response MAC key can each be used once per session without increasing the KSN. <br /> If a MAC is calculated once and a response MAC is calculated once, both use the same KSN. A new method calculateResponseMac is added to return the MAC array so the caller can compare it themselves.<br /> <br /> The Data key follows the same rules above.]<br /> *低电量警告：当电量低于15%或者剩余使用时间少于3小时都会报<br /> *screenshot(截屏)相关，不支持快捷键截屏，支持开发应用截屏，但是密码键盘做了保护截不了。deviceowner应用可以控制终端点击。Demo下载。 AnyDesk显示，不能操作。<br /> *SDK printBarcode()方法使用CODE128无法打印字母数字混合内容 的验证结果<br /> <br /> 经调试验证，该问题是由于要打印的内容过长导致。<br /> <br /> 打印机可以通过sendESCCommand()方法设置条形码宽度。传参为<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x02)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x03)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x04)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x05)},<br /> <br /> new byte[]{0x1D, 0x77, (byte)0x06)}<br /> <br /> 默认是0x03<br /> <br /> 设置条形码最小宽度是0x02，对于客户所要打印的“ASIACELL 5,000 IQD” 在设置打印机条形码最小宽度时，也只能打印到“ASIACELL 5,00”，与客户期望相差“0 IQD”。<br /> <br /> 对printBarcode()方法使用CODE128在设置不同二维码宽度的验证：<br /> <br /> 0x02档 最多可打印 28个数字 或 14个英文 或 14个英文符号 或 14个空格 <br /> <br /> 0x03档 最多可打印 16个数字 或 8个英文 或 8个英文符号 或 8个空格 <br /> <br /> 0x04档 最多可打印 10个数字 或 5个英文 或 5个英文符号 或 5个空格 <br /> <br /> 0x05档 最多可打印 6个数字 或 3个英文 或 3个英文符号 或 3个空格 <br /> <br /> 0x06档 最多可打印 4个数字 或 2个英文 或 2个英文符号 或 2个空格 <br /> <br /> 数字与字母结合的情况，由于sdk里ByteUtil.generateDataForCode128方法对数字和字母的长度计算使用的不同的计算方式，codeC和codeB，<br /> <br /> 所以具体数字+字母混合内容的打印，在不等数字和不等字母组合上有差异，需要手动输入调试与确认。<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=5504 2026-03-19T03:22:18Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> [[FAQ杂记]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/SOPofupdatefirmwareofQ3R_NB(D22).pdf 把Q3从D22上拆下来，切换固件的spec]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/PINPadDeviceTR31keyusage.pdf PINPadDeviceTR31_keyusage.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/A400-M-V8.pdf 亚略特指纹A400 spec]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip 亚略特指纹SDK-Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip]<br /> <br /> [https://github.com/SmartPOSSamples/nextBiometricsSDKDemo Next指纹demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/NBBiometrics_ANF_SDK_3_0_0_0311_2.zip Next指纹新的SDK]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wifi802.1x-cert-demo.mp4 Connecting POS to an 802.1x Wifi SSID]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/IssueAPPRootCertificateProcess_forTrustedAPK.pdf 为特定APK签发app根证书并注入到终端过程，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/经纬度距离换算.png 经纬度距离换算.png]<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf 切换固件(eng-user/user-eng)Q2 Firmware Switch Mode between eng and user]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf 终端证书介绍TerminalCertificateGuide]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> [https://ftp.wizarpos.com/device/java/javadoc_20250617.zip javadoc_20250617.zip] <br /> <br /> [https://ftp.wizarpos.com/emv/javadoc_emv_250120.zip java_doc_emv.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_spainupdatetransportkey.zip javadoc_spainupdatetransportkey.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_visiontekupdatetransferkey.zip javadoc_visiontekupdatetransferkey.zip] <br /> <br /> [http://sdkwiki.wizarpos.com/wizarposapi/ Java API Spec] <br /> <br /> [[PINPAD UI设置总结]]<br /> <br /> [[终端发热问题]]<br /> <br /> ==各种APK相关==<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/RecoveryOwner-app-release-1.1.apk 清除证书APK（远程注主密钥demo系统的初始化证书，Q2A7,Q2P上已测试）] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/EnableDisableAppStatus.Play-release-v4.0.2-r20241125142958-q1_platform.apk 默认隐藏playstore的机器，运行APK可以临时enable，需Admin登录，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS_PDA_1.0.6_20250122_release.apk Q3PDA Android NFC测试demo] [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS-demo.mp4 Q3PDA Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/MobileEmvNFC.apk Q3Mini, Q2P, Q3Pro Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nextBiometricsSDKDemo250409.apk Next指纹的测试APK, 用我们git上的项目编译的]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nbbiometrics-scan-and-extract-sample-android0316.apk Next指纹的测试APK, Q2P/Q2PU平台]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocHighAccuracy-release-v1.0.11-r20250221101958-SetSystemStatus.Location-q1_platform.apk 设置Location mode to High Accuracy（高精度）APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocDeviceOnly-release-v1.0.11-r20250221145841-SetSystemStatus.Location-q1_platform.apk 设置Location mode to Device Only APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/cellularz_948559.apk Cellularz工具，能获取到当前的band 和cellid信息]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.64_Free-464_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具 不支持Android6，可以测试网络速度] [https://ftp.wizarpos.com/techsupport/software/pingtooltestvideo.mp4 测试视频] [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.52_Free-452_minAPI21(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具，支持Android 6以上，可以测试网络速度] <br /> <br /> <br /> ==Key Injection相关==<br /> * 注入密钥时候的Dukpt Counter，底层定义了4 bytes, 数据转换的时候，使用big Endine, 比如实际counter是004F, 注密钥的时候，要转成[0x00, 0x00, 0x00, 0x4F]<br /> <br /> ==产品相关==<br /> [https://ftp.wizarpos.com/techsupport/specs/wizarPOSModels.xlsx wizarPOSModels.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3PDA.pdf Q3PDA.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2PRO.pdf Q2PRO.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q1K.pdf Q1K.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Minicountertop.pdf Q3Minicountertop,typeC口仅用于充电，typeAUSB口可以连接UU线通讯， Q3MINI Android 12版本目前规则：Q3mini-C,SN号0CQ3，为PCBA无需特殊处理<br /> Q3mini-H,SN号为1CQ3，为PCBB，需要特殊固件<br /> 在打包工具上下载后，需要单独把hwcfg_facttest-PCBB版本放进去， 后续后升级到Android 14]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==应用相关==<br /> [https://ftp.wizarpos.com/advanceSDK/VA21_SelfDiag_V2.0.2.apk Visiontek开发的测试APK]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/VA21_Selfdiag_V2.0.2.zip Visiontek开发的测试应用源码]<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> <br /> [[支付相关内部用]]<br /> <br /> ===没有在gitbook公开的应用列表===<br /> <br /> [https://github.com/SmartPOSSamples/ModifyAdminPswd.git 修改Admin password,无Icon, 安装后自动后台运行]<br /> <br /> [https://github.com/SmartPOSSamples/PrintTxtCmpHtml.git 打印text,html比较demo]<br /> <br /> [https://github.com/SmartPOSSamples/InitCertAppDemo.git 注入证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/PrintPDFTestDemo.git 打印demo]<br /> <br /> [https://github.com/SmartPOSSamples/QueryCertificatesDemo.git 查询终端证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/APNwithAirplane.git 设置APN，开关飞行模式demo]<br /> <br /> [https://github.com/SmartPOSSamples/CloudPOSCamera.git Camera demo]<br /> <br /> [https://github.com/SmartPOSSamples/UsbMtpAPIDemo Enable MTP demo App]<br /> <br /> [https://github.com/SmartPOSSamples/wakeLockDemo.git WakeLock demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/SberBankHsmDemo.zip SberBankHsmDemo.zip evotor固件检测触发状态，解触发接口demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/mpay_injectkey_example(1).zip MPay注入密钥的sample]<br /> <br /> [https://github.com/SmartPOSSamples/ScanDemo 扫码demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/apks/relayDemo.zip 源码relayDemo.zip] [https://ftp.wizarpos.com/techsupport/apks/relayDemo-1.0.apk APKrelayDemo-1.0.apk]通过ext串口连继电器<br /> <br /> ==其他==<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具，不能发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/bp-tools-21.05-739-master-4210077.zip bp-tools-21.05-739-master-4210077.zip]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/PDF-Reader.apk 简易PDF reader APK]<br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5503 2026-03-19T02:45:13Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3AU ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3AU/24d99fc4044c1640ad54d23844caa7a6.mp4 Q3AU更换自开机FPC视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3MINI-V_Disassemble&amp;AssembleVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3Pro ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3Pro/q3prodisassmeble_assemble.mp4 Q3Pro拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=5497 2026-03-11T08:28:51Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> [[FAQ杂记]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/SOPofupdatefirmwareofQ3R_NB(D22).pdf 把Q3从D22上拆下来，切换固件的spec]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/PINPadDeviceTR31keyusage.pdf PINPadDeviceTR31_keyusage.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/A400-M-V8.pdf 亚略特指纹A400 spec]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip 亚略特指纹SDK-Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip]<br /> <br /> [https://github.com/SmartPOSSamples/nextBiometricsSDKDemo Next指纹demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/NBBiometrics_ANF_SDK_3_0_0_1521.zip Next指纹新的SDK]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wifi802.1x-cert-demo.mp4 Connecting POS to an 802.1x Wifi SSID]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/IssueAPPRootCertificateProcess_forTrustedAPK.pdf 为特定APK签发app根证书并注入到终端过程，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/经纬度距离换算.png 经纬度距离换算.png]<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf 切换固件(eng-user/user-eng)Q2 Firmware Switch Mode between eng and user]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf 终端证书介绍TerminalCertificateGuide]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> [https://ftp.wizarpos.com/device/java/javadoc_20250617.zip javadoc_20250617.zip] <br /> <br /> [https://ftp.wizarpos.com/emv/javadoc_emv_250120.zip java_doc_emv.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_spainupdatetransportkey.zip javadoc_spainupdatetransportkey.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_visiontekupdatetransferkey.zip javadoc_visiontekupdatetransferkey.zip] <br /> <br /> [http://sdkwiki.wizarpos.com/wizarposapi/ Java API Spec] <br /> <br /> [[PINPAD UI设置总结]]<br /> <br /> [[终端发热问题]]<br /> <br /> ==各种APK相关==<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/RecoveryOwner-app-release-1.1.apk 清除证书APK（远程注主密钥demo系统的初始化证书，Q2A7,Q2P上已测试）] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/EnableDisableAppStatus.Play-release-v4.0.2-r20241125142958-q1_platform.apk 默认隐藏playstore的机器，运行APK可以临时enable，需Admin登录，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS_PDA_1.0.6_20250122_release.apk Q3PDA Android NFC测试demo] [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS-demo.mp4 Q3PDA Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/MobileEmvNFC.apk Q3Mini, Q2P, Q3Pro Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nextBiometricsSDKDemo250409.apk Next指纹的测试APK, 用我们git上的项目编译的]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nbbiometrics-scan-and-extract-sample-android.apk Next指纹的测试APK, Q2P/Q2PU平台]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocHighAccuracy-release-v1.0.11-r20250221101958-SetSystemStatus.Location-q1_platform.apk 设置Location mode to High Accuracy（高精度）APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocDeviceOnly-release-v1.0.11-r20250221145841-SetSystemStatus.Location-q1_platform.apk 设置Location mode to Device Only APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/cellularz_948559.apk Cellularz工具，能获取到当前的band 和cellid信息]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.64_Free-464_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具 不支持Android6，可以测试网络速度] [https://ftp.wizarpos.com/techsupport/software/pingtooltestvideo.mp4 测试视频] [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.52_Free-452_minAPI21(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具，支持Android 6以上，可以测试网络速度] <br /> <br /> <br /> ==Key Injection相关==<br /> * 注入密钥时候的Dukpt Counter，底层定义了4 bytes, 数据转换的时候，使用big Endine, 比如实际counter是004F, 注密钥的时候，要转成[0x00, 0x00, 0x00, 0x4F]<br /> <br /> ==产品相关==<br /> [https://ftp.wizarpos.com/techsupport/specs/wizarPOSModels.xlsx wizarPOSModels.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3PDA.pdf Q3PDA.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2PRO.pdf Q2PRO.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q1K.pdf Q1K.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Minicountertop.pdf Q3Minicountertop,typeC口仅用于充电，typeAUSB口可以连接UU线通讯， Q3MINI Android 12版本目前规则：Q3mini-C,SN号0CQ3，为PCBA无需特殊处理<br /> Q3mini-H,SN号为1CQ3，为PCBB，需要特殊固件<br /> 在打包工具上下载后，需要单独把hwcfg_facttest-PCBB版本放进去， 后续后升级到Android 14]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==应用相关==<br /> [https://ftp.wizarpos.com/advanceSDK/VA21_SelfDiag_V2.0.2.apk Visiontek开发的测试APK]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/VA21_Selfdiag_V2.0.2.zip Visiontek开发的测试应用源码]<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> <br /> [[支付相关内部用]]<br /> <br /> ===没有在gitbook公开的应用列表===<br /> <br /> [https://github.com/SmartPOSSamples/ModifyAdminPswd.git 修改Admin password,无Icon, 安装后自动后台运行]<br /> <br /> [https://github.com/SmartPOSSamples/PrintTxtCmpHtml.git 打印text,html比较demo]<br /> <br /> [https://github.com/SmartPOSSamples/InitCertAppDemo.git 注入证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/PrintPDFTestDemo.git 打印demo]<br /> <br /> [https://github.com/SmartPOSSamples/QueryCertificatesDemo.git 查询终端证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/APNwithAirplane.git 设置APN，开关飞行模式demo]<br /> <br /> [https://github.com/SmartPOSSamples/CloudPOSCamera.git Camera demo]<br /> <br /> [https://github.com/SmartPOSSamples/UsbMtpAPIDemo Enable MTP demo App]<br /> <br /> [https://github.com/SmartPOSSamples/wakeLockDemo.git WakeLock demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/SberBankHsmDemo.zip SberBankHsmDemo.zip evotor固件检测触发状态，解触发接口demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/mpay_injectkey_example(1).zip MPay注入密钥的sample]<br /> <br /> [https://github.com/SmartPOSSamples/ScanDemo 扫码demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/apks/relayDemo.zip 源码relayDemo.zip] [https://ftp.wizarpos.com/techsupport/apks/relayDemo-1.0.apk APKrelayDemo-1.0.apk]通过ext串口连继电器<br /> <br /> ==其他==<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具，不能发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/bp-tools-21.05-739-master-4210077.zip bp-tools-21.05-739-master-4210077.zip]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/PDF-Reader.apk 简易PDF reader APK]<br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=5496 2026-03-11T08:24:22Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> [[FAQ杂记]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/SOPofupdatefirmwareofQ3R_NB(D22).pdf 把Q3从D22上拆下来，切换固件的spec]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/PINPadDeviceTR31keyusage.pdf PINPadDeviceTR31_keyusage.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/A400-M-V8.pdf 亚略特指纹A400 spec]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip 亚略特指纹SDK-Aratek_BMApi_SPISDKv3.17.2.2_2025.03.14.zip]<br /> <br /> [https://github.com/SmartPOSSamples/nextBiometricsSDKDemo Next指纹demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/NBBiometrics_ANF_SDK_3_0_0_1521.zip Next指纹新的SDK]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wifi802.1x-cert-demo.mp4 Connecting POS to an 802.1x Wifi SSID]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/IssueAPPRootCertificateProcess_forTrustedAPK.pdf 为特定APK签发app根证书并注入到终端过程，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/经纬度距离换算.png 经纬度距离换算.png]<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf 切换固件(eng-user/user-eng)Q2 Firmware Switch Mode between eng and user]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf 终端证书介绍TerminalCertificateGuide]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> [https://ftp.wizarpos.com/device/java/javadoc_20250617.zip javadoc_20250617.zip] <br /> <br /> [https://ftp.wizarpos.com/emv/javadoc_emv_250120.zip java_doc_emv.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_spainupdatetransportkey.zip javadoc_spainupdatetransportkey.zip] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/javadoc_visiontekupdatetransferkey.zip javadoc_visiontekupdatetransferkey.zip] <br /> <br /> [http://sdkwiki.wizarpos.com/wizarposapi/ Java API Spec] <br /> <br /> [[PINPAD UI设置总结]]<br /> <br /> [[终端发热问题]]<br /> <br /> ==各种APK相关==<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/RecoveryOwner-app-release-1.1.apk 清除证书APK（远程注主密钥demo系统的初始化证书，Q2A7,Q2P上已测试）] <br /> <br /> [https://ftp.wizarpos.com/techsupport/software/EnableDisableAppStatus.Play-release-v4.0.2-r20241125142958-q1_platform.apk 默认隐藏playstore的机器，运行APK可以临时enable，需Admin登录，给需要的客户发]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS_PDA_1.0.6_20250122_release.apk Q3PDA Android NFC测试demo] [https://ftp.wizarpos.com/techsupport/software/LaunchpaySoftPOS-demo.mp4 Q3PDA Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/MobileEmvNFC.apk Q3Mini, Q2P, Q3Pro Android NFC测试demo演示]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nextBiometricsSDKDemo250409.apk Next指纹的测试APK, 用我们git上的项目编译的]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/nbbiometrics-scan-and-extract-sample-android.apk Next指纹的测试APK, Q2PU平台]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocHighAccuracy-release-v1.0.11-r20250221101958-SetSystemStatus.Location-q1_platform.apk 设置Location mode to High Accuracy（高精度）APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ForceEnableLocDeviceOnly-release-v1.0.11-r20250221145841-SetSystemStatus.Location-q1_platform.apk 设置Location mode to Device Only APK， 安装后自动运行]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/cellularz_948559.apk Cellularz工具，能获取到当前的band 和cellid信息]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.64_Free-464_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具 不支持Android6，可以测试网络速度] [https://ftp.wizarpos.com/techsupport/software/pingtooltestvideo.mp4 测试视频] [https://ftp.wizarpos.com/advanceSDK/ua.com.streamsoft.pingtools_4.52_Free-452_minAPI21(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk Ping工具，支持Android 6以上，可以测试网络速度] <br /> <br /> <br /> ==Key Injection相关==<br /> * 注入密钥时候的Dukpt Counter，底层定义了4 bytes, 数据转换的时候，使用big Endine, 比如实际counter是004F, 注密钥的时候，要转成[0x00, 0x00, 0x00, 0x4F]<br /> <br /> ==产品相关==<br /> [https://ftp.wizarpos.com/techsupport/specs/wizarPOSModels.xlsx wizarPOSModels.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3PDA.pdf Q3PDA.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q2PRO.pdf Q2PRO.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q1K.pdf Q1K.pdf]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/Q3Minicountertop.pdf Q3Minicountertop,typeC口仅用于充电，typeAUSB口可以连接UU线通讯， Q3MINI Android 12版本目前规则：Q3mini-C,SN号0CQ3，为PCBA无需特殊处理<br /> Q3mini-H,SN号为1CQ3，为PCBB，需要特殊固件<br /> 在打包工具上下载后，需要单独把hwcfg_facttest-PCBB版本放进去， 后续后升级到Android 14]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==应用相关==<br /> [https://ftp.wizarpos.com/advanceSDK/VA21_SelfDiag_V2.0.2.apk Visiontek开发的测试APK]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/VA21_Selfdiag_V2.0.2.zip Visiontek开发的测试应用源码]<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> <br /> [[支付相关内部用]]<br /> <br /> ===没有在gitbook公开的应用列表===<br /> <br /> [https://github.com/SmartPOSSamples/ModifyAdminPswd.git 修改Admin password,无Icon, 安装后自动后台运行]<br /> <br /> [https://github.com/SmartPOSSamples/PrintTxtCmpHtml.git 打印text,html比较demo]<br /> <br /> [https://github.com/SmartPOSSamples/InitCertAppDemo.git 注入证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/PrintPDFTestDemo.git 打印demo]<br /> <br /> [https://github.com/SmartPOSSamples/QueryCertificatesDemo.git 查询终端证书demo]<br /> <br /> [https://github.com/SmartPOSSamples/APNwithAirplane.git 设置APN，开关飞行模式demo]<br /> <br /> [https://github.com/SmartPOSSamples/CloudPOSCamera.git Camera demo]<br /> <br /> [https://github.com/SmartPOSSamples/UsbMtpAPIDemo Enable MTP demo App]<br /> <br /> [https://github.com/SmartPOSSamples/wakeLockDemo.git WakeLock demo App]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/SberBankHsmDemo.zip SberBankHsmDemo.zip evotor固件检测触发状态，解触发接口demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/mpay_injectkey_example(1).zip MPay注入密钥的sample]<br /> <br /> [https://github.com/SmartPOSSamples/ScanDemo 扫码demo]<br /> <br /> [https://ftp.wizarpos.com/techsupport/apks/relayDemo.zip 源码relayDemo.zip] [https://ftp.wizarpos.com/techsupport/apks/relayDemo-1.0.apk APKrelayDemo-1.0.apk]通过ext串口连继电器<br /> <br /> ==其他==<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具，不能发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/bp-tools-21.05-739-master-4210077.zip bp-tools-21.05-739-master-4210077.zip]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/PDF-Reader.apk 简易PDF reader APK]<br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5438 2026-01-04T03:16:14Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3MINI-V_Disassemble&amp;AssembleVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3Pro ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3Pro/q3prodisassmeble_assemble.mp4 Q3Pro拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5409 2025-11-14T08:57:47Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2按键更换视频]<br /> <br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5408 2025-11-14T08:57:30Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2按键更换视频]<br /> <br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5386 2025-09-22T07:35:40Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3MINI-V_Disassemble&amp;AssembleVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5379 2025-09-17T06:03:24Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> == Q3MINI-V ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3MINI-V/Q3mini-V_AssemblyVideo.mp4 Q3mini-V拆装机视频]<br /> <br /> == Q3B ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5368 2025-09-05T06:13:46Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB_InsertSIMCard.mp4 Q3R_NB拆机插SIM卡视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5361 2025-09-03T02:51:25Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3R_NB ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3R_NB/Q3R_NB.mp4 Q3R_NB简易拆机视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5340 2025-08-18T03:10:23Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> [https://ftp.wizarpos.com/techsupport/hardware/wizarpos产品通用名与内部名称对应表.xlsx wizarpos产品通用名与内部名称对应表.xlsx]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/q3pda最佳读卡位置.jpg q3pad最佳读卡位置.jpg]<br /> [https://ftp.wizarpos.com/techsupport/hardware/q3pda读卡3cm读卡视频_from工厂.mp4 /q3pda读卡3cm读卡视频_from工厂.mp4]<br /> <br /> [https://ftp.wizarpos.com/advanceSDK/内部串口接出的RS232线序.png 内部串口接出的RS232线序.png]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2Pbands.png Q2Pbands说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3,Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3,Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> ==手动在设置中删除apk视频==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/DeleteAPKInSettings.mp4 手动在设置中删除apk的视频]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5309 2025-07-09T05:19:48Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini拆装视频.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=5308 2025-07-09T05:11:35Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3MINI-C ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3MINI/Q3mini 拆装视频-1.mp4 Q3mini拆装机视频（只包含部分拆机）]<br /> <br /> <br /> == Q3B ==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5200 2025-04-25T02:13:04Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> &lt;markdown&gt;<br /> ## Emphasis<br /> <br /> **This is bold text**<br /> <br /> __This is bold text__<br /> <br /> *This is italic text*<br /> <br /> _This is italic text_<br /> <br /> ~~Strikethrough~~<br /> &lt;/markdown&gt;<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5143 2025-03-10T08:05:26Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P拆机视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 Q2P组装视频]<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5122 2025-02-26T02:27:34Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3,Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3,Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5121 2025-02-26T02:26:09Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3 Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3 Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5120 2025-02-26T02:25:54Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/Q2,Q3 Q2P慧银料号以及对应SN标志位说明20231212.xlsx Q2,Q3 Q2P慧银料号以及对应SN标志位说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5119 2025-02-24T07:51:03Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.29-r20250116141220-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5118 2025-02-24T07:50:20Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> 香港维修中心地址：Waldorf Shopping Arcade Ground Floor 12B,Tuen Mun Tuen Lee Street,Hong Kong <br /> contact person : Alan +852 56456757 <br /> post code : 999077<br /> <br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.30-r20250224152245-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=5057 2024-12-26T06:00:27Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/bluetoothdockingpaired_communication.zip Q2P蓝牙底座配对及通讯测试视频，及Q2P上的APK, PC上的exe文件]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/putprintpaperinNewD22.mp4 新D22更换打印纸视频]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [https://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5021 2024-11-27T08:40:20Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5020 2024-11-27T08:37:41Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=5019 2024-11-27T08:25:51Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.27-r20241127133112-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=RMA&diff=5012 2024-11-18T08:24:10Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/Customer_RMA_UserManual.pdf Customer RMA UserManual]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/Sales_RMA_UserManual.pdf Sales RMA UserManual]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/RepairCenter_RMA_UserManual.pdf Repair Center RMA UserManual]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/RMA/rma_repair_method_constant_202305171127.xlsx 维修等级定义]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4991 2024-11-12T06:06:47Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PAssembleVideo.mp4 标准Q2P 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4987 2024-11-11T08:41:25Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4986 2024-11-11T08:41:11Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4985 2024-11-11T08:40:54Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 标准Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4984 2024-11-11T08:40:23Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/Q2PDisassembleVideo.mp4 Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4983 2024-11-05T09:10:29Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/printercover-assemble_disassemble.mp4 Q2 纸舱盖更换视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=4975 2024-10-28T09:01:59Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3-BLACK-20231025T054348Z-001.zip Q3照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4973 2024-10-25T06:56:00Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MotherboardButtonRepaiManual_Q2.doc 主板按键维修文档]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4972 2024-10-24T02:26:52Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4971 2024-10-24T02:24:35Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4970 2024-10-23T10:07:07Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程（目前仅对少数大客户开通了该权限，所以该文档仅供内部参考）]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4969 2024-10-23T10:06:47Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程，目前仅对少数大客户开通了该权限，所以该文档仅供内部参考]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4968 2024-10-23T10:06:18Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> == 维修流程相关文档==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/MaintenanceDocument/MaintenanceOperationProcess-20241023.pdf 维修操作流程文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/UpdateRMAFirmwareManual.pdf RMA固件更新手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/DriverTestFactoryManual-20241009.pdf 工厂测试应用使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/ChangeSNRemotely.pdf 远程更改SN手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/how-to-activate-tamper.pdf 解除触发流程]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/document/解证书冲突流程.docx 解证书冲突流程，目前仅对少数开通该权限，所以该文档仅供内部参考]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Hardware&diff=4966 2024-10-22T02:34:38Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==硬件相关知识==<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/%e7%a1%ac%e4%bb%b6%e7%94%b5%e5%ad%90%e7%94%b5%e8%b7%af%e7%9a%84%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86%e8%a6%81%e7%82%b9.pdf 硬件电子电路的知识要点]<br /> <br /> [https://ftp.wizarpos.com/techsupport/hardware/rs232rs485.png Q3B aviation connector--RS232RS485图片]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3V%20screw%20position%20instructions.pdf Q3V螺丝位置说明]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/putprintpaperinD22.mp4 老D22放打印纸视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/rechargewhenplugchargeragain.mp4 countermode下重新插拔充电器会马上充电视频（Q2P除外）]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D22拆打印机视频.mp4 D22拆打印机视频.mp4 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3刷机、安装驱动手册及工具_from厂商_不发客户.zip D3刷机、安装驱动手册及工具_from厂商_不发客户.zip ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/D3updatetool.zip D3updatetool.zip 可发客户 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q3MiniTFcard.pdf Q3Mini TF card位置图 ]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/Q2-Premium-20231025T054329Z-001.zip Q2P照片，可发客户]<br /> <br /> ==MDB 相关问题==<br /> ===MDB板连到PC，PC上报错，&quot;RS232无法识别到串口，报错已停产&quot;===<br /> 此时需要重新安装驱动<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232串口已停产问题解决方法.docx RS232串口已停产问题解决方法.docx]<br /> * [https://ftp.wizarpos.com/techsupport/software/mdbtest/RS232QD_XiTongZhiJia.zip 驱动]<br /> <br /> ==电池相关问题==<br /> * 电池不充电问题，If a terminal cannot be charged, please check the following:<br /> <br /> 1. Test with a normal battery that is confirmed to be rechargeable<br /> <br /> 2. Confirm that it is using a charger charged through DC Jack<br /> <br /> 3. Confirm if the charging indicator light and charging symbol are displayed properly<br /> <br /> 4. Confirm whether the battery voltage rises and the percentage of charging symbols increases after charging for a period of time<br /> <br /> 5. Confirm if the battery connector is welded properly<br /> <br /> * 【问题1】<br /> 现象描述：关机状态插上电源后，会强制进入电池充电动画，但这个耗时较长（8-10s），进入动画之前按电源键是没有响应的<br /> <br /> 客户场景：这个体验很差，部分客户认为电源键坏掉了，会加重力气去按，导致按键损坏<br /> <br /> 建议：能否去除电池动画，默认自开机；或者其他更好的方案<br /> <br /> *【问题2】<br /> 现象描述：电压低的情况（低于7v，大概率）或者电量计坏掉（极小概率），开机后终端有可能获取不到电量，终端默认显示50%。此时充放电不会导致电量增加或者减少（放电/充电 都一直显示50%），需要重启才能恢复正常<br /> <br /> 客户场景：客户不知道具体电量是多少，使用过程中有可能造成终端硬关机；此状态下，电量无法增加或减少，客户有可能会提出返修需求。<br /> <br /> 建议：建议不要默认显示50%，应该提示充电异常或者直接显示0%；或者其他更好的方案<br /> <br /> *【问题3】<br /> 现象描述：电压低的情况（低于7v），开机进系统后终端电量显示0%，触发低于3%关机机制<br /> <br /> 客户场景：客户会反复开机，以为机器坏掉<br /> <br /> 建议：客户反馈PAX的机器，低于7V也能开机，而不会突然关机。会提示打印机不能用，需要进一步充电。<br /> <br /> *【问题4】<br /> 现象描述：第一次插电池，电量会不准，需要充满或者放光，这是一个学习过程（If you replace the battery with a new one, in order to ensure the accuracy of the gauge (battery meter) display, please fully charge and discharge it once, and then confirm its discharge situation）<br /> <br /> 客户场景：这种状态下会让客户产生误解，比如电量使用，掉电特别快<br /> <br /> 建议：是否有更好的方案<br /> <br /> *【问题5】<br /> 现象描述：部分电池使用一段时间后，尤其是在寒冷地区，当电量低于30%时候，掉电特别块<br /> <br /> 客户问题：客户认为电池不耐用，而转用其他竞品<br /> <br /> 建议：是否有更好的算法，加强低电量体验<br /> <br /> *【问题6】<br /> 现象描述：部分客户用的非5V2A的电源，比如PC电源（5V0.5A），这样会导致充电很慢<br /> <br /> 客户场景：插在收银机上充电 等非标配电源<br /> <br /> 建议：充电低电流告警？<br /> <br /> ==移动网络相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/移动网络无法使用处理流程-20180529.doc 移动网络无法使用处理流程]<br /> <br /> ==串口取log相关问题==<br /> [http://ftp.wizarpos.com/techsupport/hardware/Retrieve%20logs%20through%20serial%20port.xlsx 通过UART串口获取log的方法]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4938 2024-09-27T09:12:48Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.11-r20240927165455-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=4933 2024-09-20T03:05:18Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf Q2 Firmware Switch Mode]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf TerminalCertificateGuide]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> ==产品相关==<br /> [http://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q8.pdf Q8 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==TMS Agent相关==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarViewAPIdocumentV4.4.pdf Wizarvew API开发手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WizarViewAgentExternalAPI_0.0.9_custom_en.pdf Wizarvew Agent API开发手册]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/agentAPI_0725.zip Wizarvew Agent API开发包]<br /> <br /> [https://github.com/SmartPOSSamples/WizarViewAgentApiDemo Wizarvew Agent API demo]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/sampleforchangeregisterURL.zip Change Register URL demo]<br /> <br /> [[Remote Control]]<br /> <br /> [[服务器端错误码定义]]<br /> <br /> <br /> ==应用相关==<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> [[支付相关内部用]]<br /> <br /> ==其他==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Mifare1卡中文资料.pdf Mifare1卡中文资料]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/X9.24-2004.pdf Dukpt算法文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WI-PD-002产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=4932 2024-09-20T03:04:40Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf Q2 Firmware Switch Mode]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf TerminalCertificateGuide]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> ==产品相关==<br /> [http://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Mini.pdf Q3 Mini 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q3Pro.pdf Q3 Pro 只能发给需要的客户]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q8.pdf Q8 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> [[D3相关]]<br /> <br /> ==TMS Agent相关==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarViewAPIdocumentV4.4.pdf Wizarvew API开发手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WizarViewAgentExternalAPI_0.0.9_custom_en.pdf Wizarvew Agent API开发手册]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/agentAPI_0725.zip Wizarvew Agent API开发包]<br /> <br /> [https://github.com/SmartPOSSamples/WizarViewAgentApiDemo Wizarvew Agent API demo]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/sampleforchangeregisterURL.zip Change Register URL demo]<br /> <br /> [[Remote Control]]<br /> <br /> [[服务器端错误码定义]]<br /> <br /> <br /> ==应用相关==<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> [[支付相关内部用]]<br /> <br /> ==其他==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Mifare1卡中文资料.pdf Mifare1卡中文资料]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/X9.24-2004.pdf Dukpt算法文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WI-PD-002 产品与物料编码规则.pdf 包括电池SN规则在内的物料编码规则]<br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Firmware&diff=4924 2024-09-09T07:26:53Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==固件相关==<br /> <br /> [[电池相关属性值含义]]<br /> <br /> [[Release Notes]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2firmwareswitchmode.pdf Q2 Firmware Switch Mode]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarPOSTerminalCertificateGuide_en.pdf TerminalCertificateGuide]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q2安卓6系列.xls Q2安卓6主板PCB的对应关系]<br /> <br /> [[怎么调试动画效果]]<br /> <br /> [[触发原因内部详细解释]]<br /> <br /> [[系统日志关键字]]<br /> <br /> [[How to reset transport key/master key]]<br /> <br /> [[How to silence install、update、delete]]<br /> <br /> [[JNI API and C API (Deprecated)]] <br /> <br /> ==产品相关==<br /> [http://ftp.wizarpos.com/techsupport/software/wizarpos使用手册2.pdf W1使用手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/产品培训_0706.pdf 产品培训_0706(Q3+Q2)]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q3各submodel特性.pdf Q3各submodel特性]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q4.pdf Q4 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Q8.pdf Q8 Spec未公开]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/TCETC-D1ModuleR1_1(TCS1).pdf Crossmatch指纹DataSheet]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarposCommissioningApplicationForm.xlsx UPT适配用的申请表]<br /> <br /> [[D22相关]]<br /> <br /> ==TMS Agent相关==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/wizarViewAPIdocumentV4.4.pdf Wizarvew API开发手册]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/WizarViewAgentExternalAPI_0.0.9_custom_en.pdf Wizarvew Agent API开发手册]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/agentAPI_0725.zip Wizarvew Agent API开发包]<br /> <br /> [https://github.com/SmartPOSSamples/WizarViewAgentApiDemo Wizarvew Agent API demo]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/sampleforchangeregisterURL.zip Change Register URL demo]<br /> <br /> [[Remote Control]]<br /> <br /> [[服务器端错误码定义]]<br /> <br /> <br /> ==应用相关==<br /> <br /> [[设置PIN keypad固定顺序显示]]<br /> <br /> [[手工输入主密钥过程]]<br /> <br /> [[zipalign命令]]<br /> <br /> [[非系统应用怎样设置不能卸载/删除]]<br /> <br /> [[TF卡/U盘怎么配置自动安装应用]]<br /> <br /> [[安装卸载应用定义的错误码]]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/corretto-1.8.0_312_simplewithsignaturetool.rar 签名工具包含JRE+signaturetoolv2.5-79(无Java环境者适用)]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/Q2_Secure_Application_Development_Guidance.pdf Q2_Secure_Application_Development_Guidance.pdf]<br /> <br /> [[支付相关内部用]]<br /> <br /> ==其他==<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/H21修改NV67330工具.rar H21修改NV67330工具.rar]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/Mifare1卡中文资料.pdf Mifare1卡中文资料]<br /> <br /> [http://ftp.wizarpos.com/advanceSDK/X9.24-2004.pdf Dukpt算法文档]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DES计算器.rar DES计算器]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/DukptServerDemo.zip Dukpt算法工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/qpst.win.2.7_installer_00470.6.zip QPST/PDC工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/software/LTENVReadToolV1.0.1.rar Read NV工具]<br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Assemble/Disassemble&diff=4916 2024-08-23T07:32:37Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> == Q1 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Disassemble.mp4 Q1 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1Reassemble.mov Q1 装机视频]<br /> <br /> == Q2 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2_Assemble_video.mp4 Q2 拆装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2PowerButtonFix.mp4 Q2 BIOS battery 焊接视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Magnetic_head.mp4 Q2 磁头安装视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/1RO_Inductor_replacing_28244.mp4 Q2平台打印导致的重启问题 1uf电容焊接视频]<br /> <br /> == QD4 ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Disassemble.mp4 QD4 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/QD4/Reassemble.mp4 QD4 装机视频]<br /> <br /> == Q2Premium ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Disassemble.mp4 '''VT''' Q2P 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2P/VT/Q2P_Assemble.mp4 '''VT''' Q2P 装机视频]<br /> <br /> == Q3==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3Back_NFC_disassemble.mp4 Q3 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3_Back_NFC_Reassemble.mp4 Q3 装机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/SmallBattery-370℃.mp4 Q3 BIOS battery 焊接视频]<br /> <br /> == Q3UPT ==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Disassemble.mp4 Q3 UPT 拆机视频]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3V/Q3Vending_Reassemble.mp4 Q3 UPT 装机视频]<br /> <br /> == Q3B ==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3B/SIM_SAM.png SIM&amp;SAM卡槽位置]<br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4904 2024-08-15T06:11:35Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert-release-v4.1.10-r20240815135607-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4903 2024-08-15T06:09:14Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert_3.1.10-release-v4.1.10-r20240815135607-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div>

Lily http://sdkwiki.wizarpos.com/index.php?title=Repair&diff=4891 2024-08-12T08:59:39Z

<p>Lily: </p> <hr /> <div>{{#ifeq:{{currentloggeduser}}||<br /> &lt;div style=&quot;background-color: #ffcccc;border: 1px dashed red; padding: 10px;&quot;&gt;<br /> This content is restricted to authorized users only. Please [[Special:UserLogin|log in]] to access additional information. <br /> &lt;/div&gt;<br /> |<br /> ==维修示意图==<br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3-BIOSBatteryMeasureVoltage.jpg 测量小电池电压示意图]<br /> <br /> ==维修手册==<br /> === Q1 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q1V2/Q1MaintenanceManual-EN-V1.0-20210312.pdf Q1 Repair Manual]<br /> <br /> === Q2 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q2/Q2RepairManual-EN-V0.2-20220218.pdf Q2 Repair Manual]<br /> <br /> === Q2A7 ===<br /> 参考Q2<br /> === Q2Premium ===<br /> <br /> === Q3 ===<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/Q3/Q3RepairManual-EN-V0.1-20211229.pdf Q3 Repair Manual]<br /> <br /> ==SN修改应用==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/VT/SNModifyApp-release-v1.0.17-r20240226112613-q1_platform.apk VT专用SN修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/SNModifyApp/Common/SNModifyApp-release-v1.0.20-r20240805171241-q1_platform.apk 通用SN修改工具]<br /> <br /> == IMEI 修改工具==<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/DB1496/IMEIConvert-release-v3.1.12-r20240205132621-q1_platform.apk DB1496专用IMEI修改工具]<br /> <br /> [http://ftp.wizarpos.com/techsupport/hardware/RMA/IMEIModifyApp/MAS/IMEIConvert-release-v3.1.10-r20240202135539-q1_platform.apk MAS IMEI修改工具]<br /> <br /> <br /> }}</div>

Lily