wizarPOS - User contributions [en]

How to Understand Terminal Application Update Scenarios in TMS

2019-12-26T03:00:20Z

Zhilong nouse: Created page with "== Execution scenario == {| class="wikitable" |- ! Scenario !! Description |- | bootstrap || This operation is performed when the terminal is connected to the network for the..."

== Execution scenario ==

{| class="wikitable"
|-
! Scenario !! Description
|-
| bootstrap || This operation is performed when the terminal is connected to the network for the first time after the terminal is turned on.
|-
| Every six hours || Update every six hours
|-
| Click Apply push || After clicking the "App Push" button on WizarView, the terminal will perform the application update
|}

How to understand error codes appeared in the terminal when using TMS

2019-11-08T02:28:15Z

Zhilong nouse: /* Common error codes */

== Error Format ==
[L/LS/S]-[module code]-[error code], For example:
L_01_28

* L: General error from terminal.
* LS: Network error from terminal.
* S: General error from WizarView server.

== Module code ==
* 01: Adapt agent parameter
* 02: Adapt device parameter
* 03: Adapt network parameter
* 04: Reset administrator password
* 05: Uninstall app from terminal
* 06: Update app
* 07: Update communication key
* 08: Upload app status
* 09: Upload app parameter status
* 10: Upload system event
* 11: Upload app which terminal has installed
* 12: Upload log
* 13: Terminal register
* 14: Upload error log when turn on terminal
* 15: Update firmware patch
* 16: Update Unionpay key
* 17: Upload app info
* A: Administrator login
* B: Administrator logout
* C: Task when turn on terminal
* D: Modify Administrator password
* DT: Download App/firmware/parameter file
* E: Mount SD Card
* F: Collect system event
* G: Tip message of install firmware
* H: Install app
* I: Install parameter file
* J: Install firmware

== Error code ==
=== For L ===
* 0: Network error
* 999: Unknown error
* 10: Install app error
* 11: Uninstall app error
* 12: Install parameter error
* 13: Install firmware error
* 14: Register address can not access
* 15: Input register address is same with the default register address
* 16: Communication key message parsing error
* 17: Can not identify the message from WizarView
* 18: Verify signature fail by certificate
* 19: Verify signature fail by communication key
* 20: HSM error, generate CSR fail
* 21: HSM error, encrypt data fail
* 22: Terminal has registered
* 23: File I/O error
* 24: Download app error
* 25: Operation running
* 26: File is not exist
* 27: Can not find the app
* 28: Return fail when call interface
* 29: The interface is not exist
* 30: Verify administrator password fail
* 31: Can not identify file format
* 32: Can not parse command from WizarView
* 33: Illegal message from WizarView
* 34: Customer serial number is null
* 35: Firmware has existed
* 36: Download module are working
* 37: Terminal does not register
* 38: System event monitor initialize fail
* 39: Public certificate lost from HSM
* 40: Encrypt fail from HSM
* 41: HSM does not initialize
* 42: SN is not exist
* 43: Mount SD card fail
* 44: Terminal initialize fail
* 45: Have not connected network
* 46: Download fail, unknown reason
* 47: Download fail, please check from terminal
* 48: Can not connect to WizarView
* 49: Terminal is initializing
* 50: No permission
* -888: Parameter error
=== For S ===
* 0: WizarView server has unknown error
* 1: Operation success
* 2: SN is null
* 3: Illegal CSR
* 4: XMPP login password is null
* 5: Certificate lost from WizarView server
* 6: Key of certificate is changed
* 7: Terminal is not exist
* 8: No certificate in the terminal
* 709: Verify signature fail by certificate
* 710: Verify signature fail by communication key
* 11: Add open fire user fail
* 12: No definition for register rule
* 13: No matched register rule
* 14: Generate certificate fail
* 15: PINPAD certificate key changed
* 16: PINPAD certificate lost
* 17: Communication key lost, require new key
* 18: No definition of signature type
* 19: Invalid signature
* 20: Transaction type can not support
* 21: Quick upgrade channel: model type lost
* 22: Quick upgrade channel: agent config file lost
* 23: Quick upgrade channel: agent file lost
* 24: Quick upgrade channel: version code is older than terminal
* 25: Config app parameter for terminal
* 26: Communication protocol can not support
* 27: No SN
* 30: Don't need update patch
* 48: Patch exist
=== For LS ===
* 400: Bad request
* 403: Forbidden
* 404: Not found the resource
* 500: Internal server error
* 503: Bad gateway
* 504: Gateway timeout
== Common error codes ==

{| class="wikitable"
|-
! Error Message !! Description
|-
| 999 || The terminal failed to register due to unknown reasons, please click Update Now.
|-
| L_12_33 || Server message is illegal
|-
| L_13_06 || Terminal certificate conflict
|-
| L_13_20 ||CSR failed to generate
|-
| L_IA_10(-2) || the package archive file is invalid.
|-
| L_IA_10(-7) || Installed package has a different signature than the new package
|-
| L_IA_10(-9) || the new package uses a shared library that is not available
|-
| L_IA_10(-103)|| Did not find any certificates in the .apk
|-
| L_IA_10(-104) ||Inconsistent certificates on the files in the .apk
|-
| L_IA_10(-100000) ||Unknown error
|-
| LS_13_0 ||WizarView server has unknown error
|-
| L_DT_47 ||Download error
|}

How to understand error codes appeared in the terminal when using TMS

2019-09-04T05:51:48Z

Zhilong nouse: /* Common error codes */

== Error Format ==
[L/LS/S]-[module code]-[error code], For example:
L_01_28

* L: General error from terminal.
* LS: Network error from terminal.
* S: General error from WizarView server.

== Module code ==
* 01: Adapt agent parameter
* 02: Adapt device parameter
* 03: Adapt network parameter
* 04: Reset administrator password
* 05: Uninstall app from terminal
* 06: Update app
* 07: Update communication key
* 08: Upload app status
* 09: Upload app parameter status
* 10: Upload system event
* 11: Upload app which terminal has installed
* 12: Upload log
* 13: Terminal register
* 14: Upload error log when turn on terminal
* 15: Update firmware patch
* 16: Update Unionpay key
* 17: Upload app info
* A: Administrator login
* B: Administrator logout
* C: Task when turn on terminal
* D: Modify Administrator password
* DT: Download App/firmware/parameter file
* E: Mount SD Card
* F: Collect system event
* G: Tip message of install firmware
* H: Install app
* I: Install parameter file
* J: Install firmware

== Error code ==
=== For L ===
* 0: Network error
* 999: Unknown error
* 10: Install app error
* 11: Uninstall app error
* 12: Install parameter error
* 13: Install firmware error
* 14: Register address can not access
* 15: Input register address is same with the default register address
* 16: Communication key message parsing error
* 17: Can not identify the message from WizarView
* 18: Verify signature fail by certificate
* 19: Verify signature fail by communication key
* 20: HSM error, generate CSR fail
* 21: HSM error, encrypt data fail
* 22: Terminal has registered
* 23: File I/O error
* 24: Download app error
* 25: Operation running
* 26: File is not exist
* 27: Can not find the app
* 28: Return fail when call interface
* 29: The interface is not exist
* 30: Verify administrator password fail
* 31: Can not identify file format
* 32: Can not parse command from WizarView
* 33: Illegal message from WizarView
* 34: Customer serial number is null
* 35: Firmware has existed
* 36: Download module are working
* 37: Terminal does not register
* 38: System event monitor initialize fail
* 39: Public certificate lost from HSM
* 40: Encrypt fail from HSM
* 41: HSM does not initialize
* 42: SN is not exist
* 43: Mount SD card fail
* 44: Terminal initialize fail
* 45: Have not connected network
* 46: Download fail, unknown reason
* 47: Download fail, please check from terminal
* 48: Can not connect to WizarView
* 49: Terminal is initializing
* 50: No permission
* -888: Parameter error
=== For S ===
* 0: WizarView server has unknown error
* 1: Operation success
* 2: SN is null
* 3: Illegal CSR
* 4: XMPP login password is null
* 5: Certificate lost from WizarView server
* 6: Key of certificate is changed
* 7: Terminal is not exist
* 8: No certificate in the terminal
* 709: Verify signature fail by certificate
* 710: Verify signature fail by communication key
* 11: Add open fire user fail
* 12: No definition for register rule
* 13: No matched register rule
* 14: Generate certificate fail
* 15: PINPAD certificate key changed
* 16: PINPAD certificate lost
* 17: Communication key lost, require new key
* 18: No definition of signature type
* 19: Invalid signature
* 20: Transaction type can not support
* 21: Quick upgrade channel: model type lost
* 22: Quick upgrade channel: agent config file lost
* 23: Quick upgrade channel: agent file lost
* 24: Quick upgrade channel: version code is older than terminal
* 25: Config app parameter for terminal
* 26: Communication protocol can not support
* 27: No SN
* 30: Don't need update patch
* 48: Patch exist
=== For LS ===
* 400: Bad request
* 403: Forbidden
* 404: Not found the resource
* 500: Internal server error
* 503: Bad gateway
* 504: Gateway timeout
== Common error codes ==

{| class="wikitable"
|-
! Error Message !! Description
|-
| 999 || The terminal failed to register due to unknown reasons, please click Update Now.
|-
| L_12_33 || Server message is illegal
|-
| L_13_06 || Terminal certificate conflict
|-
| L_13_20 ||CSR failed to generate
|-
| L_IA_10(-2) || the package archive file is invalid.
|-
| L_IA_10(-7) || Installed package has a different signature than the new package
|-
| L_IA_10(-9) || the new package uses a shared library that is not available
|-
| L_IA_10(-103)|| Did not find any certificates in the .apk
|-
| L_IA_10(-104) ||Inconsistent certificates on the files in the .apk
|-
| LS_13_0 ||WizarView server has unknown error
|-
| L_DT_47 ||Download error
|}

How to understand error codes appeared in the terminal when using TMS

2019-07-08T09:56:36Z

Zhilong nouse: /* Common error codes */

== Error Format ==
[L/LS/S]-[module code]-[error code], For example:
L_01_28

* L: General error from terminal.
* LS: Network error from terminal.
* S: General error from WizarView server.

== Module code ==
* 01: Adapt agent parameter
* 02: Adapt device parameter
* 03: Adapt network parameter
* 04: Reset administrator password
* 05: Uninstall app from terminal
* 06: Update app
* 07: Update communication key
* 08: Upload app status
* 09: Upload app parameter status
* 10: Upload system event
* 11: Upload app which terminal has installed
* 12: Upload log
* 13: Terminal register
* 14: Upload error log when turn on terminal
* 15: Update firmware patch
* 16: Update Unionpay key
* 17: Upload app info
* A: Administrator login
* B: Administrator logout
* C: Task when turn on terminal
* D: Modify Administrator password
* DT: Download App/firmware/parameter file
* E: Mount SD Card
* F: Collect system event
* G: Tip message of install firmware
* H: Install app
* I: Install parameter file
* J: Install firmware

== Error code ==
=== For L ===
* 0: Network error
* 999: Unknown error
* 10: Install app error
* 11: Uninstall app error
* 12: Install parameter error
* 13: Install firmware error
* 14: Register address can not access
* 15: Input register address is same with the default register address
* 16: Communication key message parsing error
* 17: Can not identify the message from WizarView
* 18: Verify signature fail by certificate
* 19: Verify signature fail by communication key
* 20: HSM error, generate CSR fail
* 21: HSM error, encrypt data fail
* 22: Terminal has registered
* 23: File I/O error
* 24: Download app error
* 25: Operation running
* 26: File is not exist
* 27: Can not find the app
* 28: Return fail when call interface
* 29: The interface is not exist
* 30: Verify administrator password fail
* 31: Can not identify file format
* 32: Can not parse command from WizarView
* 33: Illegal message from WizarView
* 34: Customer serial number is null
* 35: Firmware has existed
* 36: Download module are working
* 37: Terminal does not register
* 38: System event monitor initialize fail
* 39: Public certificate lost from HSM
* 40: Encrypt fail from HSM
* 41: HSM does not initialize
* 42: SN is not exist
* 43: Mount SD card fail
* 44: Terminal initialize fail
* 45: Have not connected network
* 46: Download fail, unknown reason
* 47: Download fail, please check from terminal
* 48: Can not connect to WizarView
* 49: Terminal is initializing
* 50: No permission
* -888: Parameter error
=== For S ===
* 0: WizarView server has unknown error
* 1: Operation success
* 2: SN is null
* 3: Illegal CSR
* 4: XMPP login password is null
* 5: Certificate lost from WizarView server
* 6: Key of certificate is changed
* 7: Terminal is not exist
* 8: No certificate in the terminal
* 709: Verify signature fail by certificate
* 710: Verify signature fail by communication key
* 11: Add open fire user fail
* 12: No definition for register rule
* 13: No matched register rule
* 14: Generate certificate fail
* 15: PINPAD certificate key changed
* 16: PINPAD certificate lost
* 17: Communication key lost, require new key
* 18: No definition of signature type
* 19: Invalid signature
* 20: Transaction type can not support
* 21: Quick upgrade channel: model type lost
* 22: Quick upgrade channel: agent config file lost
* 23: Quick upgrade channel: agent file lost
* 24: Quick upgrade channel: version code is older than terminal
* 25: Config app parameter for terminal
* 26: Communication protocol can not support
* 27: No SN
* 30: Don't need update patch
* 48: Patch exist
=== For LS ===
* 400: Bad request
* 403: Forbidden
* 404: Not found the resource
* 500: Internal server error
* 503: Bad gateway
* 504: Gateway timeout
== Common error codes ==

{| class="wikitable"
|-
! Error Message !! Description
|-
| 999 || The terminal failed to register due to unknown reasons, please click Update Now.
|-
| L_12_33 || Server message is illegal
|-
| L_13_06 || Terminal certificate conflict
|-
| L_13_20 ||CSR failed to generate
|-
| L_IA_10(-7) || Installed package has a different signature than the new package
|-
| L_IA_10(-9) || the new package uses a shared library that is not available
|-
| L_IA_10(-103)|| Did not find any certificates in the .apk
|-
| L_IA_10(-104) ||Inconsistent certificates on the files in the .apk
|-
| LS_13_0 ||WizarView server has unknown error
|-
| L_DT_47 ||Download error
|}

How to understand error codes appeared in the terminal when using TMS

2019-07-08T09:55:17Z

Zhilong nouse: /* Module code */

== Error Format ==
[L/LS/S]-[module code]-[error code], For example:
L_01_28

* L: General error from terminal.
* LS: Network error from terminal.
* S: General error from WizarView server.

== Module code ==
* 01: Adapt agent parameter
* 02: Adapt device parameter
* 03: Adapt network parameter
* 04: Reset administrator password
* 05: Uninstall app from terminal
* 06: Update app
* 07: Update communication key
* 08: Upload app status
* 09: Upload app parameter status
* 10: Upload system event
* 11: Upload app which terminal has installed
* 12: Upload log
* 13: Terminal register
* 14: Upload error log when turn on terminal
* 15: Update firmware patch
* 16: Update Unionpay key
* 17: Upload app info
* A: Administrator login
* B: Administrator logout
* C: Task when turn on terminal
* D: Modify Administrator password
* DT: Download App/firmware/parameter file
* E: Mount SD Card
* F: Collect system event
* G: Tip message of install firmware
* H: Install app
* I: Install parameter file
* J: Install firmware

== Error code ==
=== For L ===
* 0: Network error
* 999: Unknown error
* 10: Install app error
* 11: Uninstall app error
* 12: Install parameter error
* 13: Install firmware error
* 14: Register address can not access
* 15: Input register address is same with the default register address
* 16: Communication key message parsing error
* 17: Can not identify the message from WizarView
* 18: Verify signature fail by certificate
* 19: Verify signature fail by communication key
* 20: HSM error, generate CSR fail
* 21: HSM error, encrypt data fail
* 22: Terminal has registered
* 23: File I/O error
* 24: Download app error
* 25: Operation running
* 26: File is not exist
* 27: Can not find the app
* 28: Return fail when call interface
* 29: The interface is not exist
* 30: Verify administrator password fail
* 31: Can not identify file format
* 32: Can not parse command from WizarView
* 33: Illegal message from WizarView
* 34: Customer serial number is null
* 35: Firmware has existed
* 36: Download module are working
* 37: Terminal does not register
* 38: System event monitor initialize fail
* 39: Public certificate lost from HSM
* 40: Encrypt fail from HSM
* 41: HSM does not initialize
* 42: SN is not exist
* 43: Mount SD card fail
* 44: Terminal initialize fail
* 45: Have not connected network
* 46: Download fail, unknown reason
* 47: Download fail, please check from terminal
* 48: Can not connect to WizarView
* 49: Terminal is initializing
* 50: No permission
* -888: Parameter error
=== For S ===
* 0: WizarView server has unknown error
* 1: Operation success
* 2: SN is null
* 3: Illegal CSR
* 4: XMPP login password is null
* 5: Certificate lost from WizarView server
* 6: Key of certificate is changed
* 7: Terminal is not exist
* 8: No certificate in the terminal
* 709: Verify signature fail by certificate
* 710: Verify signature fail by communication key
* 11: Add open fire user fail
* 12: No definition for register rule
* 13: No matched register rule
* 14: Generate certificate fail
* 15: PINPAD certificate key changed
* 16: PINPAD certificate lost
* 17: Communication key lost, require new key
* 18: No definition of signature type
* 19: Invalid signature
* 20: Transaction type can not support
* 21: Quick upgrade channel: model type lost
* 22: Quick upgrade channel: agent config file lost
* 23: Quick upgrade channel: agent file lost
* 24: Quick upgrade channel: version code is older than terminal
* 25: Config app parameter for terminal
* 26: Communication protocol can not support
* 27: No SN
* 30: Don't need update patch
* 48: Patch exist
=== For LS ===
* 400: Bad request
* 403: Forbidden
* 404: Not found the resource
* 500: Internal server error
* 503: Bad gateway
* 504: Gateway timeout
== Common error codes ==

{| class="wikitable"
|-
! Error Message !! Description
|-
| 999 || The terminal failed to register due to unknown reasons, please click Update Now.
|-
| L_12_33 || Server message is illegal
|-
| L_13_06 || Terminal certificate conflict
|-
| L_13_20 ||CSR failed to generate
|-
| L_IA_10(-7) || Installed package has a different signature than the new package
|-
| L_IA_10(-9) || the new package uses a shared library that is not available
|-
| L_IA_10(-103)|| Did not find any certificates in the .apk
|-
| L_IA_10(-104) ||Inconsistent certificates on the files in the .apk
|-
| LS_13_0 ||WizarView server has unknown error
|}

How to understand error codes appeared in the terminal when using TMS

2019-06-12T05:41:17Z

Zhilong nouse:

== Error Format ==
[L/LS/S]-[module code]-[error code], For example:
L_01_28

* L: General error from terminal.
* LS: Network error from terminal.
* S: General error from WizarView server.

== Module code ==
* 01: Adapt agent parameter
* 02: Adapt device parameter
* 03: Adapt network parameter
* 04: Reset administrator password
* 05: Uninstall app from terminal
* 06: Update app
* 07: Update communication key
* 08: Upload app status
* 09: Upload app parameter status
* 10: Upload system event
* 11: Upload app which terminal has installed
* 12: Upload log
* 13: Terminal register
* 14: Upload error log when turn on terminal
* 15: Update firmware patch
* 16: Update Unionpay key
* 17: Upload app info
* A: Administrator login
* B: Administrator logout
* C: Task when turn on terminal
* D: Modify Administrator password
* E: Mount SD Card
* F: Collect system event
* G: Tip message of install firmware
* H: Install app
* I: Install parameter file
* J: Install firmware

== Error code ==
=== For L ===
* 0: Network error
* 999: Unknown error
* 10: Install app error
* 11: Uninstall app error
* 12: Install parameter error
* 13: Install firmware error
* 14: Register address can not access
* 15: Input register address is same with the default register address
* 16: Communication key message parsing error
* 17: Can not identify the message from WizarView
* 18: Verify signature fail by certificate
* 19: Verify signature fail by communication key
* 20: HSM error, generate CSR fail
* 21: HSM error, encrypt data fail
* 22: Terminal has registered
* 23: File I/O error
* 24: Download app error
* 25: Operation running
* 26: File is not exist
* 27: Can not find the app
* 28: Return fail when call interface
* 29: The interface is not exist
* 30: Verify administrator password fail
* 31: Can not identify file format
* 32: Can not parse command from WizarView
* 33: Illegal message from WizarView
* 34: Customer serial number is null
* 35: Firmware has existed
* 36: Download module are working
* 37: Terminal does not register
* 38: System event monitor initialize fail
* 39: Public certificate lost from HSM
* 40: Encrypt fail from HSM
* 41: HSM does not initialize
* 42: SN is not exist
* 43: Mount SD card fail
* 44: Terminal initialize fail
* 45: Have not connected network
* 46: Download fail, unknown reason
* 47: Download fail, please check from terminal
* 48: Can not connect to WizarView
* 49: Terminal is initializing
* 50: No permission
* -888: Parameter error
=== For S ===
* 0: WizarView server has unknown error
* 1: Operation success
* 2: SN is null
* 3: Illegal CSR
* 4: XMPP login password is null
* 5: Certificate lost from WizarView server
* 6: Key of certificate is changed
* 7: Terminal is not exist
* 8: No certificate in the terminal
* 709: Verify signature fail by certificate
* 710: Verify signature fail by communication key
* 11: Add open fire user fail
* 12: No definition for register rule
* 13: No matched register rule
* 14: Generate certificate fail
* 15: PINPAD certificate key changed
* 16: PINPAD certificate lost
* 17: Communication key lost, require new key
* 18: No definition of signature type
* 19: Invalid signature
* 20: Transaction type can not support
* 21: Quick upgrade channel: model type lost
* 22: Quick upgrade channel: agent config file lost
* 23: Quick upgrade channel: agent file lost
* 24: Quick upgrade channel: version code is older than terminal
* 25: Config app parameter for terminal
* 26: Communication protocol can not support
* 27: No SN
* 30: Don't need update patch
* 48: Patch exist
=== For LS ===
* 400: Bad request
* 403: Forbidden
* 404: Not found the resource
* 500: Internal server error
* 503: Bad gateway
* 504: Gateway timeout
== Common error codes ==
* 999:The terminal failed to register due to unknown reasons, please click Update Now
* L_12_33:Server message is illegal
* L_13_06:Terminal certificate conflict
* L_13_20:CSR failed to generate
* LS_13_0:WizarView server has unknown error
* L_IA_10(-7) Installed package has a different signature than the new package
* L_IA_10(-9):the new package uses a shared library that is not available
* L_IA_10(-103):Did not find any certificates in the .apk
* L_IA_10(-104):Inconsistent certificates on the files in the .apk