Error code - Revision history

Mahong: Replaced content with "{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/cloudpos-sdk/error-code}}"

2024-04-08T05:30:11Z

Replaced content with "{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/cloudpos-sdk/error-code}}"

Mahong at 06:16, 18 December 2023

2023-12-18T06:16:02Z

← Older revision		Revision as of 06:16, 18 December 2023
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	== Common Error ~~Code List~~ ==		== Common Error Codes ==
			Below is a list of common error codes that developers may encounter when working with the Android application for Smart POS devices. Understanding these error codes is essential for effective troubleshooting.

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	\| -65538 \|\| PinPad timeout.		\| -65538 \|\| PinPad timeout.
	\|-		\|-
	\| -65676 \|\| ~~terminal~~ certificate is not correct.		\| -65676 \|\| Terminal certificate is not correct.
	\|-		\|-
	\| -74496 \|\| ~~wrong~~ length of key.		\| -74496 \|\| Wrong length of key.
	\|}		\|}

	== Error Codes in C Interface ==		== Error Codes in C Interface ==
	~~To interpret~~ the ~~error code~~, follow ~~these~~ steps:		When dealing with error codes in the C interface, it's crucial to follow the steps outlined below to identify and address issues effectively.
			1. Get the Absolute Value and Convert to HEX:
	# Obtain the absolute value of the error code ~~and~~ convert it to ~~hexadecimal~~ as Byte0Byte1Byte2Byte3.		* Obtain the absolute value of the error code.
	# Examine the right three bytes: Byte1Byte2Byte3. Byte1 represents the hardware type, Byte2 represents the hardware error, and Byte3 represents the software error.		* If the absolute value is greater than 10000, convert it to HEX as Byte0Byte1Byte2Byte3.
	# If Byte2 is not equal to 0, it indicates a hardware error.		2. Check Hardware and Software Errors:
	# If Byte2 is ~~equal to~~ 0 and Byte3 is not ~~equal to~~ 0, it ~~signifies~~ a software error.		* Examine the right three bytes (Byte1Byte2Byte3).
	Example: If a C interface method returns 196609, convert it to ~~the hexadecimal~~ value 30001. ~~Here,~~ Byte1 is 3, Byte2 is 00 (no hardware error)~~, and~~ Byte3 is 01 (software error). As Byte3 is 0x01, ~~refer~~ to the Software Error table~~, where 1 means "Operation not permitted~~."		* Byte1 represents the hardware type, Byte2 represents the hardware error, and Byte3 represents the software error.
	# If the absolute value is between 250 and 255, the error ~~originates~~ from ~~the~~ JNI source code. Refer to the above ~~Common Error Code List for details~~.		* If Byte2 is not equal to 0, it indicates a hardware error.
	# For ~~any~~ other values, please send a log to WizarPOS.		* If Byte2 is 0 and Byte3 is not 0, it indicates a software error.
			3. Error Code Resolution:
			* If Byte2 is not 0, refer to the Hardware Type and Hardware Error tables to identify the specific issue.
			* If Byte2 is 0 and Byte3 is not 0, refer to the Software Error table for resolution.
			'''Example:'''

			Suppose a C interface method returns 196609. Firstly, convert it to hex value (30001). In this case:
			* Byte1 is 3 (hardware type).
			* Byte2 is 00 (no hardware error).
			* Byte3 is 01 (software error).
			* As Byte2 is 0 and Byte3 is not 0, it's a software error.
			* Byte3, 0x01, corresponds to "Operation not permitted" in the Software Error table.
			4. Special Cases:
			* If the absolute value is between 250 and 255, the error is from JNI source code. Refer to the common error code list above.
			* For other values, please send the log to WizarPOS for further investigation.

	=== Hardware Type (Byte1) ===		=== Hardware Type (Byte1) Mapping: ===
	* 1: PINPAD		* 1: PINPAD
	=== Hardware Error (Byte2) ===		=== Hardware Error (Byte2) Mapping: ===
	==== MSR ====		==== MSR ====
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	\|}		\|}

	=== Software Error (Byte3)===		=== Software Error (Byte3) Mapping===
	{\| class="wikitable"		{\| class="wikitable"
	\|-		\|-

Mahong at 03:22, 18 December 2023

2023-12-18T03:22:03Z

← Older revision		Revision as of 03:22, 18 December 2023
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	== Common Error ~~code~~ List ==		== Common Error Code List ==

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	\|}		\|}

	== Error ~~code~~ in C ~~interface~~ ==		== Error Codes in C Interface ==
	~~Get the absolute value of~~ the error code, ~~then check the absolute value.~~		To interpret the error code, follow these steps:
	~~1) If~~ the absolute value~~>10000, then~~ convert it to ~~HEX~~ as Byte0Byte1Byte2Byte3.~~<br>~~
	~~Only check~~ the right three bytes: Byte1Byte2Byte3, Byte1 represents the hardware type, Byte2 represents the hardware error, Byte3 represents the software error.~~<br>~~		# Obtain the absolute value of the error code and convert it to hexadecimal as Byte0Byte1Byte2Byte3.
	If Byte2 != 0, it ~~means the~~ hardware error.		# Examine the right three bytes: Byte1Byte2Byte3. Byte1 represents the hardware type, Byte2 represents the hardware error, and Byte3 represents the software error.
	If Byte2 ==0 and ~~Byte 3 !=~~ 0, it ~~means the~~ software error.~~<br>~~		# If Byte2 is not equal to 0, it indicates a hardware error.
	~~''For example, if one method of~~ C interface ~~return~~ 196609, ~~firstly changed~~ it to ~~hex~~ value~~, it's~~ 30001, 3 is ~~byte 1,~~ 00 ~~is byte 2~~, ~~01 is byte 3, ''~~		# If Byte2 is equal to 0 and Byte3 is not equal to 0, it signifies a software error.
	~~''byte 2 is 0~~ and ~~byte 3~~ is ~~not 0, so it's a~~ software error~~, ''~~		Example: If a C interface method returns 196609, convert it to the hexadecimal value 30001. Here, Byte1 is 3, Byte2 is 00 (no hardware error), and Byte3 is 01 (software error). As Byte3 is 0x01, refer to the Software Error table, where 1 means "Operation not permitted."
	~~''byte 3~~ is 0x01, ~~so find the error in~~ the Software Error table, 1 means "Operation not permitted"~~.''~~		# If the absolute value is between 250 and 255, the error originates from the JNI source code. Refer to the above Common Error Code List for details.
	2) If the absolute value is ~~from~~ 250 to 255, the error is from JNI source code~~, please check~~ above ~~common error code list~~.		# For any other values, please send a log to WizarPOS.
	~~3) If~~ other ~~value~~, please send log to WizarPOS.
	=== Hardware Type (Byte1) ===		=== Hardware Type (Byte1) ===
	* 1: PINPAD		* 1: PINPAD

Mahong: /* SmartCard Reader */

2022-05-12T02:43:12Z

SmartCard Reader

← Older revision		Revision as of 02:43, 12 May 2022
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	\|-		\|-
	\| 0x13 \|\| AU9540_MSG_NEED_MORE_WAIT_TIME		\| 0x13 \|\| AU9540_MSG_NEED_MORE_WAIT_TIME
			\|-
			\| 0x6A \|\| timeout during a Rx
	\|-		\|-
	\| 0xF4 \|\| PROCEDURE_BYTE_CONFLICT		\| 0xF4 \|\| PROCEDURE_BYTE_CONFLICT
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	\| 0xFF \|\| Host aborted the current activity		\| 0xFF \|\| Host aborted the current activity
	\|}		\|}

	==== PINPAD ====		==== PINPAD ====
	{\| class="wikitable"		{\| class="wikitable"

Mahong at 02:02, 11 November 2020

2020-11-11T02:02:31Z

← Older revision		Revision as of 02:02, 11 November 2020
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	\| 0x7C \|\|124\|\| Wrong medium type		\| 0x7C \|\|124\|\| Wrong medium type
	\|-		\|-
	\| 0x8c \|\| 140\|\| ~~X509_VERIFY_OK~~		\| 0x8c \|\| 140\|\| X509_VERIFY_FAIL
	\|-		\|-
	\| 0x8e \|\| 142\|\| X509_VERIFY_ERR_UNABLE_TO_GET_ISSUER_CERT		\| 0x8e \|\| 142\|\| X509_VERIFY_ERR_UNABLE_TO_GET_ISSUER_CERT

Mahong at 08:34, 19 October 2020

2020-10-19T08:34:47Z

← Older revision		Revision as of 08:34, 19 October 2020
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	2) If the absolute value is from 250 to 255, the error is from JNI source code, please check above common error code list.		2) If the absolute value is from 250 to 255, the error is from JNI source code, please check above common error code list.
	3) If other value, please send log to WizarPOS.		3) If other value, please send log to WizarPOS.
			=== Hardware Type (Byte1) ===
			* 1: PINPAD
	=== Hardware Error (Byte2) ===		=== Hardware Error (Byte2) ===
	==== MSR ====		==== MSR ====

Mahong: /* Error code in C interface */

2020-10-16T08:48:22Z

Error code in C interface

← Older revision		Revision as of 08:48, 16 October 2020
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	Get the absolute value of the error code, then check the absolute value.		Get the absolute value of the error code, then check the absolute value.
	1) If the absolute value>10000, then convert it to HEX as Byte0Byte1Byte2Byte3.<br>		1) If the absolute value>10000, then convert it to HEX as Byte0Byte1Byte2Byte3.<br>
	Only check the right three bytes: Byte1Byte2Byte3, Byte1 represents the hardware type, Byte2 represents the hardware error, Byte3 represents the software error.<br>		Only check the right three bytes: Byte1Byte2Byte3, Byte1 represents the hardware type, Byte2 represents the hardware error, Byte3 represents the software error.<br>
	If Byte2 != 0, it means the hardware error.		If Byte2 != 0, it means the hardware error.
	If Byte2 ==0 and Byte 3 != 0, it means the software error.<br>		If Byte2 ==0 and Byte 3 != 0, it means the software error.<br>
	''For example, if one method of C interface return 196609, firstly changed it to hex value, it's 30001, 3 is byte 1, 00 is byte 2, 01 is byte 3, ''		''For example, if one method of C interface return 196609, firstly changed it to hex value, it's 30001, 3 is byte 1, 00 is byte 2, 01 is byte 3, ''
	''byte 2 is 0 and byte 3 is not 0, so it's a software error, ''		''byte 2 is 0 and byte 3 is not 0, so it's a software error, ''
	''byte 3 is 0x01, so find the error in the Software Error table, 1 means "Operation not permitted".''		''byte 3 is 0x01, so find the error in the Software Error table, 1 means "Operation not permitted".''
	2) If the absolute value is from 250 to 255, the error is from JNI source code, please check above common error code list.		2) If the absolute value is from 250 to 255, the error is from JNI source code, please check above common error code list.
	3) If other value, please send log to WizarPOS.		3) If other value, please send log to WizarPOS.

Mahong: /* Error code in C interface */

2020-10-16T08:47:59Z

Error code in C interface

← Older revision		Revision as of 08:47, 16 October 2020
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	== Error code in C interface ==		== Error code in C interface ==
	Get the absolute value of the error code, then convert it to HEX as Byte0Byte1Byte2Byte3.<br>		Get the absolute value of the error code, then check the absolute value.
			1) If the absolute value>10000, then convert it to HEX as Byte0Byte1Byte2Byte3.<br>
	Only check the right three bytes: Byte1Byte2Byte3, Byte1 represents the hardware type, Byte2 represents the hardware error, Byte3 represents the software error.<br>		Only check the right three bytes: Byte1Byte2Byte3, Byte1 represents the hardware type, Byte2 represents the hardware error, Byte3 represents the software error.<br>
	If Byte2 != 0, it means the hardware error.		If Byte2 != 0, it means the hardware error.
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	''byte 2 is 0 and byte 3 is not 0, so it's a software error, ''		''byte 2 is 0 and byte 3 is not 0, so it's a software error, ''
	''byte 3 is 0x01, so find the error in the Software Error table, 1 means "Operation not permitted".''		''byte 3 is 0x01, so find the error in the Software Error table, 1 means "Operation not permitted".''
			2) If the absolute value is from 250 to 255, the error is from JNI source code, please check above common error code list.
			3) If other value, please send log to WizarPOS.

	=== Hardware Error (Byte2) ===		=== Hardware Error (Byte2) ===

Mahong: /* Error code in C interface */

2020-10-16T08:12:26Z

Error code in C interface

← Older revision		Revision as of 08:12, 16 October 2020
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	== Error code in C interface ==		== Error code in C interface ==
	Get the absolute value of the error code, then convert it to HEX as Byte0Byte1Byte2Byte3.<br>		Get the absolute value of the error code, then convert it to HEX as Byte0Byte1Byte2Byte3.<br>
	Only check the right three bytes: Byte1Byte2Byte3, Byte1 represents the hardware ~~code~~ type, Byte2 represents the hardware error, Byte3 represents the software error.<br>		Only check the right three bytes: Byte1Byte2Byte3, Byte1 represents the hardware type, Byte2 represents the hardware error, Byte3 represents the software error.<br>
	If Byte2 != 0, it means the hardware error.		If Byte2 != 0, it means the hardware error.
	If Byte2 ==0 and Byte 3 != 0, it means the software error.<br>		If Byte2 ==0 and Byte 3 != 0, it means the software error.<br>

Hans: /* Error code in C interface */

2020-10-16T08:02:16Z

Error code in C interface

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