How to Perform a Factory Data Reset: Difference between revisions
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=== Warning: === | |||
* '''Data Loss:''' This operation will erase all apps and data on your terminal. | |||
== Reset Procedure When Terminal is Powered On == | |||
# '''Accessing Reset Menu:''' | |||
#* Navigate to 'Settings' > 'Backup & reset' > 'Factory data reset'. | |||
# '''Initiating Reset:''' | |||
#* After clicking 'Factory data reset', the terminal will reset to factory settings and remove all installed apps. | |||
== Reset Procedure When Terminal is Powered Off == | |||
=== For Q1 Model === | |||
# '''Entering Recovery Mode:''' | |||
#* Press and hold the 'Power' button and 'Scan' button simultaneously for about 5 seconds. | |||
# '''Recovery UI:''' | |||
#* Wait for 20-30 seconds for the recovery UI to display. | |||
# '''Performing Factory Reset:''' | |||
#* In the recovery menu, select 'factory reset (wipe D/C)'. | |||
#* Use the 'Scan' button to navigate and the 'Power' button to confirm. | |||
# '''Reboot System:''' | |||
#* After a successful reset, select 'reboot system now'. | |||
:: [[File:Q1resetfactorydata.jpg|none|300px|left|caption]] | |||
=== For Q2/K2 Models === | |||
# '''Entering Recovery Mode:''' | |||
#* Press the 'Power' button and 'Volume(+)' button simultaneously to boot into recovery mode. Keep pressing 'Volume(+)' during startup. | |||
# '''Recovery UI:''' | |||
#* Wait for 20-30 seconds for the recovery UI to display. | |||
# '''Performing Factory Reset:''' | |||
#* In the recovery menu, select 'Wipe Data/factory reset'. | |||
#* Use 'Volume(-)' to navigate and the 'Power' key to confirm. | |||
# '''Reboot System:''' | |||
#* After a successful reset, select 'reboot system now'. | |||
:: [[File:Q2resetfactorydata.png|none|300px|left|caption]] | |||
=== Q2/K2 === | |||
* Press | |||
* | |||
* In recovery menu, select | |||
* After reset | |||
[[File:Q2resetfactorydata.png|none|300px|left|caption]] |
Revision as of 23:05, 28 December 2023
Warning:
- Data Loss: This operation will erase all apps and data on your terminal.
Reset Procedure When Terminal is Powered On
- Accessing Reset Menu:
- Navigate to 'Settings' > 'Backup & reset' > 'Factory data reset'.
- Initiating Reset:
- After clicking 'Factory data reset', the terminal will reset to factory settings and remove all installed apps.
Reset Procedure When Terminal is Powered Off
For Q1 Model
- Entering Recovery Mode:
- Press and hold the 'Power' button and 'Scan' button simultaneously for about 5 seconds.
- Recovery UI:
- Wait for 20-30 seconds for the recovery UI to display.
- Performing Factory Reset:
- In the recovery menu, select 'factory reset (wipe D/C)'.
- Use the 'Scan' button to navigate and the 'Power' button to confirm.
- Reboot System:
- After a successful reset, select 'reboot system now'.
For Q2/K2 Models
- Entering Recovery Mode:
- Press the 'Power' button and 'Volume(+)' button simultaneously to boot into recovery mode. Keep pressing 'Volume(+)' during startup.
- Recovery UI:
- Wait for 20-30 seconds for the recovery UI to display.
- Performing Factory Reset:
- In the recovery menu, select 'Wipe Data/factory reset'.
- Use 'Volume(-)' to navigate and the 'Power' key to confirm.
- Reboot System:
- After a successful reset, select 'reboot system now'.