How to Verify the Terminal's Printer Status: Difference between revisions

Latest revision as of 07:38, 7 April 2024

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https://smartpossdk.gitbook.io/cloudpossdk/faq/printer/verify-terminal-printer-status

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-* Make sure the roll meets the roll standard:
+{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/printer/verify-terminal-printer-status}}
-** Paper width: 57.5+/-0.5mm
-** Outer diameter
-*** Q1: 30mm
-*** POS1V2: 40mm
-*** Q2: 40mm
-*** Q1V2: 30mm
-* Make sure that the roll is inserted correctly. Here is the picture of the Q2 printer putting paper:
-[[File:Paperrollposition.png|frameless|thumb|caption]]
-* Test using Merchant Self Test
-Click Settings>About POS>POS Configuration>Merchant Self Test>Printer, when success, it will print a receipt.
-* Still can not work, send log to the person you contact.