How to Retrieve Logs from Terminals: Difference between revisions

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== Use TF-card or U-disk ==
{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/other-development/retrieve-terminal-logs}}
* Create the "/wizarpos/monitor/" folder in the TF-card or U-disk.
* Use the TF-card to plug in the terminal, or use the U-disk to plug in the terminal through the OTG2USB converter. The system will automatically copy the log to it and beep when it is finished.
 
== Use WizarView (TMS) ==
* Make sure the terminal is online.
* If you have applied for a WizarView account from wizarPOS, log in to WizarView.
* Click the menu "Monitor>Terminal Monitor", select the terminal, and click the "Upload log" button.
* Please wait for the log to be uploaded. You can check and download the log by clicking the log icon button.

Latest revision as of 03:17, 8 April 2024

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