How to Verify the Terminal's Printer Status: Difference between revisions

From wizarPOS
(Created page with "* Make sure the paper roll conform to paper roll standard: ** Paper width: 57.5+/-0.5mm ** Outer diameter *** Q1: 30mm *** POS1V2: 40mm *** Q2: 40mm *** Q1V2: 30mm * Make sure...")
 
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* Make sure the paper roll conform to paper roll standard:
{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/printer/verify-terminal-printer-status}}
** Paper width: 57.5+/-0.5mm
** Outer diameter
*** Q1: 30mm
*** POS1V2: 40mm
*** Q2: 40mm
*** Q1V2: 30mm
* Make sure the paper roll insert correct, here is a picture in Q2:
[[File:Paperrollposition.png|frameless|thumb|caption]]
* Test using Merchant Self Test
Click Settings>About POS>POS Configuration>Merchant Self Test>Printer, when success, it will print a receipt.
* Still can not work, send log to the person you contact.

Latest revision as of 07:38, 7 April 2024

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