How to Perform a Factory Data Reset: Difference between revisions

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=== Warning: ===
{{Migrating|https://smartpossdk.gitbook.io/cloudpossdk/faq/settings-menu/perform-factory-data-reset}}
* '''Data Loss:''' This operation will erase all apps and data on your terminal.
== Reset Procedure When Terminal is Powered On ==
# '''Accessing Reset Menu:'''
#* Navigate to 'Settings' > 'Backup & reset' > 'Factory data reset'.
# '''Initiating Reset:'''
#* After clicking 'Factory data reset', the terminal will reset to factory settings and remove all installed apps.
== Reset Procedure When Terminal is Powered Off ==
=== For Q1 Model ===
# '''Entering Recovery Mode:'''
#* Press and hold the 'Power' button and 'Scan' button simultaneously for about 5 seconds.
# '''Recovery UI:'''
#* Wait for 20-30 seconds for the recovery UI to display.
# '''Performing Factory Reset:'''
#* In the recovery menu, select 'factory reset (wipe D/C)'.
#* Use the 'Scan' button to navigate and the 'Power' button to confirm.
# '''Reboot System:'''
#* After a successful reset, select 'reboot system now'.
:: [[File:Q1resetfactorydata.jpg|none|300px|left|caption]]
 
=== For Q2/K2 Models ===
# '''Entering Recovery Mode:'''
#* Press the 'Power' button and 'Volume(+)' button simultaneously to boot into recovery mode. Keep pressing 'Volume(+)' during startup.
# '''Recovery UI:'''
#* Wait for 20-30 seconds for the recovery UI to display.
# '''Performing Factory Reset:'''
#* In the recovery menu, select 'Wipe Data/factory reset'.
#* Use 'Volume(-)' to navigate and the 'Power' key to confirm.
# '''Reboot System:'''
#* After a successful reset, select 'reboot system now'.
:: [[File:Q2resetfactorydata.png|none|300px|left|caption]]

Latest revision as of 08:48, 7 April 2024

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