How to Retrieve Logs from Terminals: Difference between revisions

From wizarPOS
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== Use TF-card or U-disk ==
== Use TF-card or U-disk ==
* Create a folder "/wizarpos/monitor/" in the TF-card or U-disk.
* Create the "/wizarpos/monitor/" folder in the TF-card or U-disk.
* Plug the TF-card directly to terminal or plug the U-disk by OTG2USB converter, and wait a while. The system will copy the log to it, and beep after finishing.
* Use the TF-card to plug in the terminal, or use the U-disk to plug in the terminal through the OTG2USB converter. The system will automatically copy the log to it and beep when it is finished.


== Use wizarView (TMS) ==
== Use wizarView (TMS) ==

Revision as of 04:00, 18 March 2020

Use TF-card or U-disk

  • Create the "/wizarpos/monitor/" folder in the TF-card or U-disk.
  • Use the TF-card to plug in the terminal, or use the U-disk to plug in the terminal through the OTG2USB converter. The system will automatically copy the log to it and beep when it is finished.

Use wizarView (TMS)

  • Make sure the terminal is online.
  • Login WizarView, if you already applied a WizarView account from wizarPOS.
  • Click menu Monitor>Terminal Monitor, select the terminal, click button "Upload log".
  • Please wait a moment for log uploading. You can check and download the log by click the log icon button.