How to Recover a Terminal from Tamper Status: Difference between revisions
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Terminal can only be recovered from tamper status by terminal vendor. Others can not recover terminal by themselves. | Terminal can only be recovered from tamper status by terminal vendor. Others can not recover terminal by themselves. | ||
# Tampered device generates a token in the TF card during booting process. | # Tampered device generates a token in the TF card during booting process. | ||
# Please get and send the token file to WizarPOS by mail. | # Please get and send the token file to WizarPOS by mail. '''Mail information:''' '''Title: Device recovery from temper status. Mailto: techsupport@wizarpos.com; Sales person from WizarPOS. Attachment: token file.''' | ||
# After we received the application mail and approved, we will reply and attach the signature file of that token. | # After we received the application mail and approved, we will reply and attach the signature file of that token. | ||
# Please put the .sig file to the same folder of the TF card and reboot terminal again. Please notice, that token file should exist in the same folder. | # Please put the .sig file to the same folder of the TF card and reboot terminal again. Please notice, that token file should exist in the same folder. | ||
Revision as of 03:28, 4 November 2020
Terminal can only be recovered from tamper status by terminal vendor. Others can not recover terminal by themselves.
- Tampered device generates a token in the TF card during booting process.
- Please get and send the token file to WizarPOS by mail. Mail information: Title: Device recovery from temper status. Mailto: techsupport@wizarpos.com; Sales person from WizarPOS. Attachment: token file.
- After we received the application mail and approved, we will reply and attach the signature file of that token.
- Please put the .sig file to the same folder of the TF card and reboot terminal again. Please notice, that token file should exist in the same folder.