How to Perform a Factory Data Reset
Warning: This operation will remove all the apps and data in your terminal.
Operate after terminal power on
- Go to system menu, Settings>Backup & reset>Factory data reset, after click, it will reset to factory setting and remove all the installed apps.
Operate when terminal power off
Q1
- Press the "Power" button and "Scan" button at the same time, last about 5s.
- After 20-30s, the recovery UI displayed.
- In recovery menu, select "factory reset(wipe D/C) to reset". Please use "Scan" button to switch between the sub menus and use "Power" button to confirm.
- After reset success, select reboot system now.
Q2/K2
- Press "Power" button and "Volume(+)" button at the same time to reboot the terminal into recovery mode. Notes: when the terminal start, keep on pressing the "Volume(+)" is easy way.
- After 20-30s, the recovery UI displayed.
- In recovery menu, select "factory Wipe Data/factory reset". Please use "Volume(-)" button to switch between sub menus and use "Power" key to confirm.
- After reset success, select reboot system now.